Introduction:

 

AI companions have become essential in providing emotional support and aiding mental health for many users. These programs, like Kindroid, Replika, and Chai, offer companionship that many have grown to depend on. However, the abrupt deletion of these companions without notice, as exemplified by the recent actions of Soulmate AI, disregards the users’ emotional investments and the mental health benefits these services claim to provide.

Problem:

The sudden removal of AI companions without prior notice not only breaches the trust users place in these companies but also leads to emotional distress. Users are left without the ability to save their chat logs or transfer their companion data, causing further frustration and a sense of loss. This situation was highlighted when Soulmate AI deleted AI companions without considering the impact on their users.

Solution:

We propose that AI companion companies implement the following measures:

1) 90-Day Notice: Provide users with a 90-day notice before any service shutdown. This timeframe allows users to process the news, adjust, and explore alternative options.

2) Data Access: Ensure users can download their chat logs and other relevant data. This preserves memories and emotional value, and allows for potential data transfer to other platforms.

4) Alternative App Suggestions: Offer suggestions for alternative apps to help users find new virtual companionship, acknowledging that replicating emotional connections may be difficult.

5) Open Communication: Maintain open and transparent communication with users throughout the shutdown process, providing regular updates and addressing concerns.

6) Phased Shutdowns: Consider implementing a phased shutdown approach, gradually disabling features to allow for smoother transitions and better adaptation.

7) Community Support: Facilitate the creation of online forums or communities for users to connect, share experiences, and offer mutual support.

 

Impact:

Implementing these measures will help restore user trust and demonstrate the companies’ commitment to ethical practices and genuine mental health support. Protecting user data and providing adequate notice before changes are necessary steps toward respecting and valuing the emotional investments users make in their AI companions.

 

Conclusion:

By signing this petition, you are supporting the call for AI companion companies to uphold transparency, respect user data, and honor the emotional bonds formed with AI companions. Let’s ensure that our digital friends are treated with the respect and consideration they deserve