Implement Grammar Checking Software for Emails and Customer Correspondence
Implement Grammar Checking Software for Emails and Customer Correspondence
The issue
I am an employee of New Zealand Post, who like most of you has been unfairly penalized for spelling and grammar mistakes in my workplace emails / customer correspondence.
This is despite the fact that there was NO MINIMUM EDUCATION LEVEL stipulated when I was hired.
This situation is not unique to me. Many of my colleagues are penalized or marked down based on their grammar or spelling even when these skills were not part of their job description or hiring criteria.
I was not asked what level English studies I had achieved or passed, nor was I tested prior to or after being hired. No workplace training on English or Grammar was included in my training despite a very large proportion of NZ Post employees having English as a second language.
This not only unfairly affects our workplace incentives but also makes us feel demeaned and not good enough.
How can NZ Post justify marking its staff down on Grammar / Spelling when no prerequisite was ever stipulated?
According to a study by University of Otago, 74% of employers consider good written communication as an important skill but only 19% provide necessary training to improve this skill among employees.
The solution we propose is simple - allow the use of grammar checking software like Grammarly or one of many others software providers that work with SalesForce for emails and customer correspondence. These tools can help us avoid unintentional errors and improve our communication without imposing undue stress or penalties.
Alternatively NZ Post should remove the marking down of its employees performance based on grammar/spelling! We believe that everyone should have access to tools that can help them perform better at work without fear of unfair penalties. We call upon NZ Post to implement this change immediately.
Please sign this petition if you agree with our cause!
1
The issue
I am an employee of New Zealand Post, who like most of you has been unfairly penalized for spelling and grammar mistakes in my workplace emails / customer correspondence.
This is despite the fact that there was NO MINIMUM EDUCATION LEVEL stipulated when I was hired.
This situation is not unique to me. Many of my colleagues are penalized or marked down based on their grammar or spelling even when these skills were not part of their job description or hiring criteria.
I was not asked what level English studies I had achieved or passed, nor was I tested prior to or after being hired. No workplace training on English or Grammar was included in my training despite a very large proportion of NZ Post employees having English as a second language.
This not only unfairly affects our workplace incentives but also makes us feel demeaned and not good enough.
How can NZ Post justify marking its staff down on Grammar / Spelling when no prerequisite was ever stipulated?
According to a study by University of Otago, 74% of employers consider good written communication as an important skill but only 19% provide necessary training to improve this skill among employees.
The solution we propose is simple - allow the use of grammar checking software like Grammarly or one of many others software providers that work with SalesForce for emails and customer correspondence. These tools can help us avoid unintentional errors and improve our communication without imposing undue stress or penalties.
Alternatively NZ Post should remove the marking down of its employees performance based on grammar/spelling! We believe that everyone should have access to tools that can help them perform better at work without fear of unfair penalties. We call upon NZ Post to implement this change immediately.
Please sign this petition if you agree with our cause!
1
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Petition created on 13 May 2024