Immediately Reactivate Shawn's Shipt Shopper Account

The Issue

Hello I’m Shawn I’ve been a dedicated Shipt shopper for 5 years. My stats are impeccable perfect across the board as they have always been. I have countless five star reviews left through Meijers on my behalf about the great service I provided to customers.  This was my full time job 7 days a week 8-12 hour days. Pre pandemic, during pandemic, after pandemic. I have worked endlessly for this company and have built a reputation for myself anyone would be proud of. I’ve always been a loyal, honest, friendly person to everyone I meet. I have thousands of member matches and hundreds of preferred customers. Most have become family to me. They are devastated. They trust me and I’ve built that on my own with them. I nurtured those relationships as I  knew they would be with me for a long time. My customers  and every person I encountered on a daily basis would NOT tell you otherwise. I was sustaining a nice income to take care of my family of 6. I was one of the strongest shoppers out of a single store in Fraser, MI with the most orders to date. I was looking forward to my 10K milestone.  I took the greatest pride in what I was doing because I truly loved my job. I became friends with every employee, manager, even their store director. I was blindsided recently and faced with an unjust account deactivation following a distressing encounter where I  had to defend myself against verbal assault while doing my job in the store. My complete dependency on this job for my livelihood amplifies the urgency of the matter. After being verbally assaulted and reporting it with Shipt due to safety reasons I was deactivated within 20 minutes. Immediately I tried to explain to HQ what happened but they wrote me off like I was nobody. I appealed the decision and within 15 minutes I got a generic email that said after a thorough investigation sorry your permanently deactivated. What ?!?! Thorough investigation is false. Shipt’s customer service rep Was concerned for my safety and I have a voicemail to prove it . He knew I was not in the wrong . That representative said countless times I am concerned for your safety And then you deactivate me!!!  I have written countless emails and tried to get in contact with anybody that will listen at headquarters. I have spent countless hours for no reciprocation. I have reached out to the CEO and anybody else I possibly could. The newest CEO says he leads with empathy has yet to have a true genuine conversation with me . There is No help in contesting this decision. I am hoping this petition, which includes fellow shoppers, regular customers, and management from the store this took place in forces someone at headquarters to hear me. I am supporting a family of six and you cut off my entire lifeline. I am now four weeks out of work. Thats a lot of bills behind. I have no access to my account to see any tips coming through my pay history nothing. This is heartbreaking to see regular customers in such shock, sad and upset. I feel inhuman. Shipt is treating me as I’m useless. Where is the loyalty? I so deserve. I have news for you. I am human. I believe in being a good person and would never jeopardize my full time income If I knew defending myself against a verbal assault would lead me here . Let me have access back to my account so I can show you all of my regulars so I can see my 9500 shops I was so proud of. This company should be ashamed of what they have done to me to belittle me and to insult me like I’m nothing. I have had hundreds of people reach out to me offering to write letters do whatever it takes make phone calls to Shipt , This says a lot! It's important to underscore that Shipt is a platform based on trust and respect, which I have upheld throughout my years of service. According to the U.S. Bureau of Labor Statistics, millions are dependent on gig jobs like Shipt for their full-time income, which makes the importance of fair treatment to workers paramount. We deem her deactivation to be uncalled for and an unfortunate disregard of her five-year loyal tenure. We ask Shipt to review the incident carefully, taking into account the circumstances surrounding it, and to reactivate Shawn's account promptly. Please sign this petition to support me and advocate for fairness and understanding in the gig economy. I absolutely loved being a Shipt shopper and my Shipt family loved me. I am broken Shipt is what I know. I had a great future with this company and  I did nothing to deserve this. I am human. I am asking to be heard. This has been an emotional roller coaster for me and you can ask anybody anybody who knows me what I’ve been going through. This was not some part-time gig work making $100 a week. This was paying my bills and putting food on the table for my family. I am one of the hardest workers you will ever meet And I have hundreds of people that will back me up on that. I’ve met so many shoppers who do everything against contract and here they are still working away.  Please reactivate my account immediately This is unjust and not a single person at Headquarters will listen to me, there is nobody to speak to everything is done through email. The email you receive back is always a generic response. Nobody is truly reading the issues that are facing shoppers. We are the heart of the entire company. Without great shoppers this company will never stand above the rest. Everyday I’m not working I’m falling deeper into a hole time is critical for me. Thank you for your time. It is so greatly appreciated. I just want you to know I appreciate each and everyone of you who sign this petition. I just want you to know I appreciate every phone call checking in on me to see how I am doing as this has been traumatizing. Standing up for what you believe in is part of your rights. Defending yourself against verbal assault In the extreme matter that I was put in has just cause. 

330

The Issue

Hello I’m Shawn I’ve been a dedicated Shipt shopper for 5 years. My stats are impeccable perfect across the board as they have always been. I have countless five star reviews left through Meijers on my behalf about the great service I provided to customers.  This was my full time job 7 days a week 8-12 hour days. Pre pandemic, during pandemic, after pandemic. I have worked endlessly for this company and have built a reputation for myself anyone would be proud of. I’ve always been a loyal, honest, friendly person to everyone I meet. I have thousands of member matches and hundreds of preferred customers. Most have become family to me. They are devastated. They trust me and I’ve built that on my own with them. I nurtured those relationships as I  knew they would be with me for a long time. My customers  and every person I encountered on a daily basis would NOT tell you otherwise. I was sustaining a nice income to take care of my family of 6. I was one of the strongest shoppers out of a single store in Fraser, MI with the most orders to date. I was looking forward to my 10K milestone.  I took the greatest pride in what I was doing because I truly loved my job. I became friends with every employee, manager, even their store director. I was blindsided recently and faced with an unjust account deactivation following a distressing encounter where I  had to defend myself against verbal assault while doing my job in the store. My complete dependency on this job for my livelihood amplifies the urgency of the matter. After being verbally assaulted and reporting it with Shipt due to safety reasons I was deactivated within 20 minutes. Immediately I tried to explain to HQ what happened but they wrote me off like I was nobody. I appealed the decision and within 15 minutes I got a generic email that said after a thorough investigation sorry your permanently deactivated. What ?!?! Thorough investigation is false. Shipt’s customer service rep Was concerned for my safety and I have a voicemail to prove it . He knew I was not in the wrong . That representative said countless times I am concerned for your safety And then you deactivate me!!!  I have written countless emails and tried to get in contact with anybody that will listen at headquarters. I have spent countless hours for no reciprocation. I have reached out to the CEO and anybody else I possibly could. The newest CEO says he leads with empathy has yet to have a true genuine conversation with me . There is No help in contesting this decision. I am hoping this petition, which includes fellow shoppers, regular customers, and management from the store this took place in forces someone at headquarters to hear me. I am supporting a family of six and you cut off my entire lifeline. I am now four weeks out of work. Thats a lot of bills behind. I have no access to my account to see any tips coming through my pay history nothing. This is heartbreaking to see regular customers in such shock, sad and upset. I feel inhuman. Shipt is treating me as I’m useless. Where is the loyalty? I so deserve. I have news for you. I am human. I believe in being a good person and would never jeopardize my full time income If I knew defending myself against a verbal assault would lead me here . Let me have access back to my account so I can show you all of my regulars so I can see my 9500 shops I was so proud of. This company should be ashamed of what they have done to me to belittle me and to insult me like I’m nothing. I have had hundreds of people reach out to me offering to write letters do whatever it takes make phone calls to Shipt , This says a lot! It's important to underscore that Shipt is a platform based on trust and respect, which I have upheld throughout my years of service. According to the U.S. Bureau of Labor Statistics, millions are dependent on gig jobs like Shipt for their full-time income, which makes the importance of fair treatment to workers paramount. We deem her deactivation to be uncalled for and an unfortunate disregard of her five-year loyal tenure. We ask Shipt to review the incident carefully, taking into account the circumstances surrounding it, and to reactivate Shawn's account promptly. Please sign this petition to support me and advocate for fairness and understanding in the gig economy. I absolutely loved being a Shipt shopper and my Shipt family loved me. I am broken Shipt is what I know. I had a great future with this company and  I did nothing to deserve this. I am human. I am asking to be heard. This has been an emotional roller coaster for me and you can ask anybody anybody who knows me what I’ve been going through. This was not some part-time gig work making $100 a week. This was paying my bills and putting food on the table for my family. I am one of the hardest workers you will ever meet And I have hundreds of people that will back me up on that. I’ve met so many shoppers who do everything against contract and here they are still working away.  Please reactivate my account immediately This is unjust and not a single person at Headquarters will listen to me, there is nobody to speak to everything is done through email. The email you receive back is always a generic response. Nobody is truly reading the issues that are facing shoppers. We are the heart of the entire company. Without great shoppers this company will never stand above the rest. Everyday I’m not working I’m falling deeper into a hole time is critical for me. Thank you for your time. It is so greatly appreciated. I just want you to know I appreciate each and everyone of you who sign this petition. I just want you to know I appreciate every phone call checking in on me to see how I am doing as this has been traumatizing. Standing up for what you believe in is part of your rights. Defending yourself against verbal assault In the extreme matter that I was put in has just cause. 

The Decision Makers

Shipt Customer Service Department
Shipt Customer Service Department
Shipt Human Resources Department
Shipt Human Resources Department

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Petition created on September 23, 2024