If you're an HTC One S owner, like me, you should be distraught by the recent news and actions of HTC. Not only is the device not receiving Android v4.2.2 (Jelly Bean) + HTC Sense 5.0, but it's also never getting an update again.
HTC originally stated that all of their devices would receive continuous updates for at least 18 months. The company also promised One S users, the aforementioned updates on February 28, 2013.
So, you can ask them - why was the device update span shortened to 13 months? And why did they shatter the hopes of many happy One S fans?
Up until recently, I've been a happy HTC customer, having more problems with my network carrier than HTC. What I want to separate here, is the quality of HTC's phones, and the quality of its customer services. The HTC One S is still one of the best phones on the market, on par with the dual-core and quad-core Samsung Galaxy S III phones and HTC's own One X. With that being said, the HTC customer service and upgrade service are absolutely dreadful.
When I first got the phone back in April 2012, I was certain that it would receive updates; whenever the One X was due, the One S would be too. To me, there was no definite line, separating the two devices; one as 'mid-range' and one as 'high-end'. They're both definite high-end phones.
When HTC announced the update back in February, I was indeed a happy customer. That was until recently. Android 4.2 and Sense 5.0, no more. The HTC One S is left rotting.
Searching YouTube, you'll find people running custom ROMs with their HTC One S. The custom ROMs contain Android 4.2.2 and HTC Sense 5.0. Benchmarks reveal no performance loss from the upgrade, so HTC has no excuse here, at all.
Can you help spread the word to HTC, by signing this petition? If you're a HTC One S user, I would be most grateful if you could. HTC needs to get its priorities in the correct place.
Dylan Richards started this petition with a single signature, and won with 11,360 supporters. Start a petition to change something you care about.