In recent years, Uber has implemented a system of telematics and a CMT (Cambridge Mobile Telematics) scoring model that tracks drivers’ behavior through their phones. While Uber claims this is about safety, the reality is that the data is often flawed, inaccurate, and unfairly penalizes drivers who are simply trying to do their jobs safely.

What is CMT and How is Uber Using It?

Uber’s CMT system uses phone sensors to track things like speed, braking, acceleration, and more. On paper, this sounds like it could help improve safety. In practice, the data is often incorrect—misreading speed limits, misinterpreting normal driving behavior, and flagging drivers for “events” that never actually put anyone at risk.

How Flawed Data is Harming Drivers and Creating Danger

Because Uber uses this flawed data to score drivers, it directly impacts their livelihoods. Drivers with “poor” scores may receive fewer trip requests, lose access to incentives, and see their earnings drop dramatically—all because of inaccurate telematics readings.

More importantly, these flawed metrics can also put drivers in more dangerous situations. When drivers feel pressured to adjust their driving to meet arbitrary telematics standards, they may be forced into choices that are less safe in real-world traffic conditions. In certain cases, this creates a conflict between what the app expects and what is actually safe on the road.

We Need Your Help to Demand Change!!

We are calling on Uber to take responsibility for these flaws and to stop penalizing drivers based on faulty data that can lead to unsafe outcomes. We urge Uber to improve the accuracy of their telematics or to provide drivers with a fair and transparent way to challenge these scores.

By signing this petition, you are standing with drivers who deserve to be treated fairly and safely. Let’s ensure that technology is used to genuinely support safety and fairness, not to put drivers in harm’s way!