My name is Emma and my life, like many others in Haywards Heath, has been severely affected by a lack of mobile network service. This problem began when 02 sold out to Virgin Media. Without notifying us or providing a viable solution, a critical mobile mast was removed, leaving our community with blanket network failure. For a town like ours, this isn't just an inconvenience—it's a looming danger.

Imagine needing urgent help and not being able to make a call or send a message. For many residents, including the elderly and those with health conditions, a reliable mobile network is nothing short of a lifeline. A simple emergency call could mean the difference between life and death. Our community deserves better.

According to Ofcom, mobile coverage is considered a basic service, similar to roads and utilities. By removing this mast and failing to replace it, 02 and Virgin Media are failing to meet their obligations towards the people of Haywards Heath. This is not just a customer service issue but a community safety concern.

We are asking 02 and Virgin Media to immediately address this situation by providing a concrete plan for replacing the mast to restore service in Haywards Heath. This plan should include a timeline and regular updates to keep the community informed about the progress being made.

We believe this issue requires immediate action and public accountability. With enough support, we can ensure that 02 and Virgin Media are held responsible and are motivated to rectify this situation as swiftly as possible.

Please sign this petition to urge 02 and Virgin Media to act now and restore mobile network coverage in Haywards Heath. Together, we can make our voices heard and ensure that our community’s communication needs are met.