Many people are appalled at the uncooperativeness and the dysfunctional customer services at U.S. Bank. There are hundreds of horrid stories circulating in local communities and on the Internet about frustrations of homeowners tyring to contact the same person twice at US Bank in order to seek a loan modification.
Another complaint is that US Bank asks homeowners to re-submit their application paperwork over and over again, only to have it again get lost in the system.
This is precisely the experience of Chris and Krystal Dunbar of Superior, Wisconsin trying to save their modest, working-class home from foreclosure. They DID NOT MISS ONE PAYMENT while Chris was employed. In 2007, he abruptly lost his job. His difficulty in finding a new job is attributable to the Big Banks of Wall Street wreaking havoc on our economy. HENCE, THEIR FORECLOSURE PREDICAMENT IS NOT THEIR FAULT !!!!! After a year, Chris is now well-employed, and can meet the regular payments. But, U.S. Bank has foreclosed on the house. The Sheriff's Sale is scheduled for March 27th.
PLEASE, U.S. Bank, halt the eviction process. Live up to your responsibilties as a good corporate citizen in our community!
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