Haven Outdoor Pools Open until after October Half Term


Haven Outdoor Pools Open until after October Half Term
The Issue
We bought our lovely holiday home on the understanding that the owners outdoor pool shut after October 1/2 term only to discover it shut from today (4th September) until May next year!
It has been over 30° today & September looks set to be a hot month & it’s just ridiculous us owners & our chosen friends & family can’t enjoy the outdoor pool we pay for via the site fees.
The outdoor owners pool was a huge selling point for us as a family & it’s been so cruelly snatched away!
I have communicated with other residents here at Rockley & on UK wide Haven community groups & many share the same bitter disappointment.
The reasons given for the closure just don’t cut it, they include:
- Weather dependency - no one can predict the weather, it’s generally mild temperatures until mid/end October, plus swimming in the rain can be fun, kids don’t care, they just want to have fun & we as owners should have the choice.
- Lifeguard availability - apparently Haven chose to employ only student lifeguards - why? They could easily recruit lifeguards of any age/level through lifeguard agencies.
- Cost - we pay enough in site fees, this is not a valid reason!
Perhaps we share about this terrible customer service on all our social media platforms & contact local media, newspapers, TV etc? To protect & inform others.
Lets join together - we can collectively make a difference by signing this petition today - strength in numbers!!
We can get an extra 8 weeks pool use if it shuts after October 1/2 term, like it did before - LETS DO THIS!!!
* * * Sign & please share this petition - keep our outdoor pools open for longer * * *
The Issue
We bought our lovely holiday home on the understanding that the owners outdoor pool shut after October 1/2 term only to discover it shut from today (4th September) until May next year!
It has been over 30° today & September looks set to be a hot month & it’s just ridiculous us owners & our chosen friends & family can’t enjoy the outdoor pool we pay for via the site fees.
The outdoor owners pool was a huge selling point for us as a family & it’s been so cruelly snatched away!
I have communicated with other residents here at Rockley & on UK wide Haven community groups & many share the same bitter disappointment.
The reasons given for the closure just don’t cut it, they include:
- Weather dependency - no one can predict the weather, it’s generally mild temperatures until mid/end October, plus swimming in the rain can be fun, kids don’t care, they just want to have fun & we as owners should have the choice.
- Lifeguard availability - apparently Haven chose to employ only student lifeguards - why? They could easily recruit lifeguards of any age/level through lifeguard agencies.
- Cost - we pay enough in site fees, this is not a valid reason!
Perhaps we share about this terrible customer service on all our social media platforms & contact local media, newspapers, TV etc? To protect & inform others.
Lets join together - we can collectively make a difference by signing this petition today - strength in numbers!!
We can get an extra 8 weeks pool use if it shuts after October 1/2 term, like it did before - LETS DO THIS!!!
* * * Sign & please share this petition - keep our outdoor pools open for longer * * *
Petition Closed
Share this petition
Petition created on 4 September 2023