Protect Seniors from the “Medicare Part A & B” Robocall Scam

Federal Trade Commission Chair Lina Khan

Federal Communications Commission Chair Jessica Rosenworcel

Lively / Best Buy Health Executives

Seniors deserve the truth in advertising.

Lively sells the Jitterbug phones with the promise they are “the safest, simplest phones for older adults” and “designed to keep you safe and give you peace of mind.”

Yet the #1 danger seniors face today — phone scams — is not blocked by default on these phones.

Here is the robocall that thousands of Jitterbug owners are hearing right now, word for word:

“This is Medicare calling about your new benefits. Do you have Medicare Part A and Part B?”

→ If the senior says “Yes,” the scam continues.

→ If the senior says “No,” the call ends with “You do not qualify” and hangs up.

This single script is responsible for tens of thousands of Medicare fraud attempts every week. When it rings on a Jitterbug phone, nothing stops it unless the owner (or a caregiver) manually turns on Verizon’s optional Call Filter.

We, the undersigned seniors, adult children, and caregivers, respectfully demand four common-sense protections:

1.  Every new Lively Jitterbug phone (Flip2 and Smart4) must leave the factory with Verizon’s full scam- and spam-blocking feature turned ON by default — the same free protection Verizon already gives every other customer automatically.

2.  A clear, spoken warning during phone activation: “Some phone numbers are recycled and may receive unwanted calls. You have the right to request a brand-new, clean number at no charge.”

3.  Any phone number documented as running the “Medicare Part A & B” confirmation scam (or similar Medicare fraud scripts) must be quarantined longer and flagged before reassignment to another Lively customer.

4.  The FTC and FCC must enforce truth-in-advertising rules so that no company can call a phone “the safest for seniors” unless scam protection is active from day one.

We are not asking for new technology — we are asking for the technology that already exists to be turned on for the people who need it most.

Seniors built this country. The least we can give them is a phone that actually keeps the scammers out.

Please sign and share.

We will deliver this petition to Lively executives and to the FTC and FCC until these simple, life-changing fixes are made.

#JitterbugSafety #MedicareScam #ProtectOurSeniors