Fix the Character​.​AI age verification system

The Issue

Character.AI's age verification system is currently causing significant inconvenience and frustration among adult users by falsely flagging them as minors. This malfunction not only hinders the experience for legitimate users but also poses a wider issue of trust and reliability in the platform's systems.

Character.AI, a platform that allows users to interact with AI-generated characters, uses an automated age verification process to ensure compliance with legal requirements and community guidelines. However, many adult users are being incorrectly flagged as underage, resulting in restricted access and a diminished user experience. For adults who engage with the platform for educational purposes, creative endeavors, or simply to enjoy the advanced technology it offers, this misidentification disrupts their usage and undermines their trust in the service.

This is not merely a technical glitch; it is a matter that affects the everyday use and functionality of Character.AI for a significant portion of its user base. Reports and testimonies from users across different forums and social media platforms have highlighted this ongoing issue, yet it persists, creating frustration and eroding user satisfaction.

To address this, we urge Character.AI to review and improve its age verification algorithms to enhance accuracy and reliability. Implementing a more robust verification process that includes options for manual review may help reduce these errors. Additionally, providing a clear and transparent procedure for users to rectify these mistakes can restore trust and ensure a fairer system for all users.

By signing this petition, you are advocating for a better and more reliable Character.AI user experience that respects and accurately verifies its users' identities. Let's hold Character.AI accountable and push for the necessary changes to prevent further inconvenience to its adult user community. Please sign and share this petition to bring attention to this critical issue and ensure it gets the attention it deserves.

This petition had 11 supporters

The Issue

Character.AI's age verification system is currently causing significant inconvenience and frustration among adult users by falsely flagging them as minors. This malfunction not only hinders the experience for legitimate users but also poses a wider issue of trust and reliability in the platform's systems.

Character.AI, a platform that allows users to interact with AI-generated characters, uses an automated age verification process to ensure compliance with legal requirements and community guidelines. However, many adult users are being incorrectly flagged as underage, resulting in restricted access and a diminished user experience. For adults who engage with the platform for educational purposes, creative endeavors, or simply to enjoy the advanced technology it offers, this misidentification disrupts their usage and undermines their trust in the service.

This is not merely a technical glitch; it is a matter that affects the everyday use and functionality of Character.AI for a significant portion of its user base. Reports and testimonies from users across different forums and social media platforms have highlighted this ongoing issue, yet it persists, creating frustration and eroding user satisfaction.

To address this, we urge Character.AI to review and improve its age verification algorithms to enhance accuracy and reliability. Implementing a more robust verification process that includes options for manual review may help reduce these errors. Additionally, providing a clear and transparent procedure for users to rectify these mistakes can restore trust and ensure a fairer system for all users.

By signing this petition, you are advocating for a better and more reliable Character.AI user experience that respects and accurately verifies its users' identities. Let's hold Character.AI accountable and push for the necessary changes to prevent further inconvenience to its adult user community. Please sign and share this petition to bring attention to this critical issue and ensure it gets the attention it deserves.

The Decision Makers

Character AI
Character AI
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Petition created on December 4, 2025