On July 25, 2025, I purchased in-game content called “Xavier’s King of Darknight Companion” from Infold’s game, Love and Deepspace. This content was heavily promoted through an official promotional video (PV) showcasing specific core combat mechanics. These features were a decisive factor in my purchase, as well as for thousands of other players.

However, after purchase, we found that these mechanics were not included in the final product. Infold has since stated that the PV was recorded during a development phase and that the actual in-game implementation should prevail. Yet, no such disclaimer appeared in the PV, and it was prominently placed on the in-game gacha page—creating a reasonable expectation that the advertised mechanics would be available at launch. Presenting gameplay in this manner without a disclaimer constitutes misleading promotion to consumers.

For over two weeks, many players have contacted Infold’s customer service via email and in-game channels, only to receive identical, dismissive responses. This lack of timely and transparent communication has left players feeling deceived and disregarded.

We are not requesting refunds. Our sole request is for Infold to deliver the combat mechanics and features exactly as shown in the PV—or, at the very least, publish a clear plan and timeline to align in-game functionality with the promotional material.

Sign this petition to demand accountability from Infold and ensure that gaming content lives up to its official promotions.