Due to ebays new return policy "Return Fraud" has become a major issue when selling Collectible items on ebay. Ebay wants to be more like retail giants Amazon and Walmart and now offers a no questions asked return policy for all items. The problem with this is that ebay is an auction house not a retail store. When it comes to returns on ebay all items should not be viewed in the same cookie cutter way. Collectibles have an ever changing market and values fluctuate regularly. What is happening more an more often is people are buying collectible items in the hopes of making a profit. On the other hand if values drop instead they are now using ebays no questions asked return policy to return the item and get a full refund at the detriment of the sellers. 

I as a seller of sports cards on ebay have encountered this many times. I recently sold a very high value card that was graded Gem Mint by a leading third party grading company. Almost a month after the sell the player was injured and values started to drop. Within a few days of the injury I get a return request from the buyer for "Item not as described" and in the comments section of the request the buyer stated "I found a cheaper price". I contacted ebay about this and was told it was a clear cut case of buyers remorse and there was nothing more I needed to do. A few days later the buyer escalated the request and filed a claim this time under "Not happy with purchase, item not as described" and was granted the return no questions asked. Again this card was graded and sealed in a protective case by the grading company and stated exactly what the card was, that it was authentic and that it was in Gem Mint condition.There is no way that it could not have been as described yet the buyer didn't need to respond, provide pictures or proof of any kind that it was not as described. I contacted ebay and was told over and over that this is their new policy and if a buyer asks for a return I had no other choice but to accept it. Now, since I did not accept the return and it was escalated to a claim in which ebay had to step in I was out the difference in the value of the card from the time of purchase, return shipping, and paypal fees. Then to top it all off I was not going to get $300+ in ebay seller fees back as well since they had to step in.

Its a no lose proposition for buyers looking to turn a quick profit but a no win proposition for the sellers of those items. Buyers remorse should never allowed as an acceptable return of collectible items and ebay needs to take a different approach to their return policy for all collectible items including but not limited to sports cards, antiques, coins, & toys. Buyers should have to show proof that the is an issue with an item (ie. item not as described, damage that was not mentioned in the listing, counterfeit or not original,ect) before being granted a return.