Mosaic, one of the student housing companies that has a monopoly on the USC’s off-campus housing, has not returned security deposits to its tenants. Mosaic has also massively overcharged its tenants HUNDREDS for utility bills and fabricated “damages,” “cleaning fees,” and/or “repairs.” Mosaic has failed to give its tenants itemized breakdowns for these unwarranted charges, which further underscores its nefarious activity.

We, as tenants (and former tenants), have the evidence to support our claims. Mosaic has refused our multiple attempts to contact them. We ask for your support to finally get Mosaic to listen to us. All we ask for are our security deposits and returned fees from the overcharge. We do not want to be forced to escalate to court. 

The change we want is to have our security deposits back and the fees we were overcharged for back. The fees differ from many of the residents that have had different, but equally terrible experiences with Mosaic Student Communities.

Sincerely,

The Residents of 2646 Ellendale Place from January 2018-August 2018. 

Their website is livewithmosaic.com and phone number is (323) 733-2258.