I am writing to you as a concerned homeowner of Sterling Point in Baytown, TX. My personal fight with Lennar Builder, the builder of our NEW homes, began when negligence led to damage in our fencing. Despite repeated appeals, this issue persists, hinting at their lack of attention and customer service. Moreover, the quality of the homes they build has been consistently poor, a concern many of us share in our community.

According to the 2019 Home Buyer Study conducted by J.D. Power, Lennar Builder was ranked below average in terms of customer satisfaction and quality, pointing to systemic issues at play. The company's scale does not excuse them from meeting the basic standards of customer care and construction quality.

The situation we are confronting is not isolated, it mirrors the concerns of hundreds of homeowners who have also experienced inadequate service and poor living conditions. This is a serious issue which needs addressed for the well-being of countless communities.

Our appeal is simple: We urge Lennar Builder to take immediate action to improve their customer service, address the issues faced by homeowners promptly, and improve the quality of their builds. This is a plea on behalf of the Sterling Point in Baytown community, for better homes, more accountability, and a service ethic that respects the residents of this community. 

Every signature on this petition sends a message to Lennar Builder that we demand better from those we trust to build our homes. Stand with us, with the community of Baytown, TX in calling for positive change. Sign this petition.