Costa Coffee to bring back normal Lactose Free Milk

The Issue

Costa Coffee was one of the few or quite possibly the only company that offered normal tasting Lactose Free Milk. 

They have now stopped this option, while Vegans are still accommodated with the Almond, Soya and Oat milks, this still leaves a portion of their customer base out! It is not fair that those of us who have no other option have been penalised due to our medical conditions!

What about the people who flocked to Costa Coffee for their preferred drinks who have a nut allergy? Who are Gluten Intolerant? Who have IBS? And many other conditions that stop them from drinking the alternatives. Including just out right not liking the change in taste to your favourite drink these alternatives make!

We feel like we are being discriminated against!

The staff at Costa Coffee even told me they don't understand why it was taken off the menu as it is such a popular choice! 

My personal situation is I'm Lactose and Gluten Intolerant, have IBS so avoid Soya and my Fiancé has a nut allergy so I don't eat or drink anything with nuts in. I literally cannot drink any of the other options! 

It may be something people think is a small thing and does not matter, but to those of us who have no other options, the chance to have this little treat, especially in such hard times, is quite a blow to our mental well being. 

Please help with this cause and sign the petition so we can bring back Lactose Free Milk at Costa Coffee! 

#BRINGBACKLACTOFREEMILK on Twitter. 

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The Issue

Costa Coffee was one of the few or quite possibly the only company that offered normal tasting Lactose Free Milk. 

They have now stopped this option, while Vegans are still accommodated with the Almond, Soya and Oat milks, this still leaves a portion of their customer base out! It is not fair that those of us who have no other option have been penalised due to our medical conditions!

What about the people who flocked to Costa Coffee for their preferred drinks who have a nut allergy? Who are Gluten Intolerant? Who have IBS? And many other conditions that stop them from drinking the alternatives. Including just out right not liking the change in taste to your favourite drink these alternatives make!

We feel like we are being discriminated against!

The staff at Costa Coffee even told me they don't understand why it was taken off the menu as it is such a popular choice! 

My personal situation is I'm Lactose and Gluten Intolerant, have IBS so avoid Soya and my Fiancé has a nut allergy so I don't eat or drink anything with nuts in. I literally cannot drink any of the other options! 

It may be something people think is a small thing and does not matter, but to those of us who have no other options, the chance to have this little treat, especially in such hard times, is quite a blow to our mental well being. 

Please help with this cause and sign the petition so we can bring back Lactose Free Milk at Costa Coffee! 

#BRINGBACKLACTOFREEMILK on Twitter. 

The Decision Makers

Jill mcdonald
Jill mcdonald
Costa Coffee CEO
James Quincey
James Quincey
Coca Cola Company CEO

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Petition created on 6 January 2021