We, the undersigned, respectfully urge Amazon to adopt a policy that requires every apartment complex in the Greater Los Angeles area to provide an Amazon‑approved locker, secure package room, or Hub Counter as a condition of receiving Amazon deliveries on‑site.

 
Why This Policy Is Needed?

Driver Safety

Delivery associates routinely navigate unsecured hallways, poorly‑lit stairwells, and unfamiliar units, exposing them to assault, theft, dog attacks, elevator malfunctions, and slip‑and‑fall hazards.
Requiring drop‑off at a centralized, well‑lit locker eliminates unnecessary entries into private buildings and reduces these risks.

Package Security & Customer Satisfaction

Porches, lobby corners, and mailrooms in many buildings are easy targets for “porch pirates,” leading to replacement shipments, refund costs, and customer frustration.
Lockers give every resident a unique pickup code, dramatically lowering loss rates and customer service claims.

Operational Efficiency

A single locker stop can replace multiple door‑to‑door deliveries, cutting average dwell time per building from minutes to seconds.
Faster, safer workflows help Amazon meet same‑day and next‑day guarantees while lowering last‑mile costs.

Community Impact

Fewer wandering visitors inside residential corridors increases residents’ sense of security.
Standardized locker use sets a best‑practice benchmark other carriers can follow, uplifting logistics safety city‑wide.
 
 

As an Amazon Flex delivery driver in Los Angeles, navigating the city's myriad apartment buildings is not without its multitude of hazards. In one standard shift, I must venture into over 20 residential complexes, many of which have poor lighting, defective elevators, unleashed pets, and residents who often misperceive me as an unlawful entrant. I've endured being pursued by unleashed pets, verbally abused by strangers, trapped in elevators and often forced to leave without finishing my duty. 

Indeed, this same experience is reflected in the lives of thousands of delivery drivers across Los Angeles each day. A better solution needs to be implemented, and Amazon is in a perfect position to mandate this change. That's why I'm calling on Amazon to require all apartment buildings in the Los Angeles area to have express delivery lockers for package receipt.

These lockers can significantly reduce the number of incidents related to doorstep theft, enhance driver safety, and increase the efficiency of Amazon's delivery operations. According to a report by New York University, the implementation of delivery lockers in densely-populated areas can reduce direct-to-door delivery times and associated risks by up to 30%.

We need Amazon to lead by example and invest in safe, efficient container infrastructure in all LA apartment buildings. Join me by adding your signature, urging Amazon to mandate express lockers in all apartment buildings. Let's make Los Angeles safer and more efficient for all delivery drivers.