A Bait & Switch? We Would Say So.

Citibank came out with this credit card about 1 year ago. Offering superb benefits, one could say this card was intended to compete with American Express. 

And, only after this short period of time, what happens? Many of the primary benefits, noted below, are taken away for with no explaination nor benefits to offset the loss.

We want our orginal benefits restored. Put your valued customers first Citibank and do business the right way.

Below are the changes made (noted verbatim from a Citibank e-mail sent on 7/28/16) that we wish to reverse:

"As a valued cardmember, we want to inform you of changes to your Citi Prestige card. As of July 23, 2017 , some of your existing benefits will no longer be offered or will be changed. 

Lounge Access

Access to American Airlines Admirals Club®  lounges will no longer be offered with your Citi Prestige® Card.

You will continue to have complimentary access to Priority Pass TM  Select Lounges and Citi® Proprietary Lounges. You, your authorized users, immediate family or up to two guests will continue to enjoy access to over 850 airport lounges worldwide.

Redeeming ThankYou® Points for Flights

You will only receive 25% greater value versus gift cards on all airfare redemptions with your ThankYou® points. For example, 50,000 ThankYou points will now be redeemable for $625 in airfare on all airlines available at thankyou.com.

Complimentary International Golf

The three complimentary rounds of golf will no longer be offered with your card for reservations made on or after July 23, 2017. You'll continue to have access to over 2,000 celebrated and legendary golf properties around the world with access to select TPC properties provided by MasterCard.

Complimentary 4th Night *

The Complimentary 4th Night benefit will be calculated based on the average nightly rate of your complete stay for reservations made on or after July 23, 2017. Please see the reverse side of this letter for examples of how the benefit will be calculated. Taxes will no longer be included within the statement credit. You will still be able to enjoy your benefit at any hotel with no restrictions on the number of times you can use this benefit. All other terms of the Complimentary 4th Night benefit will remain unchanged.

The following benefits of your Citi Prestige card will remain unchanged:

Ÿ Your annual $250 Air Travel Credit

Ÿ $100 Statement credit for your Global Entry or TSA Pre Ö ® application fee

Ÿ No foreign transaction fees on purchases

Ÿ 24/7 Access to the Citi Prestige Concierge

Ÿ 3x Points on Air Travel & Hotels, 2X points on Dining & Entertainment and 1 Thank You® Point per $1 spent on other purchases

Ÿ Travel & Emergency Assistance, Trip Cancellation & Interruption Protection and Trip Delay Protection

Ÿ If you have an eligible banking relationship, you will continue to receive your Relationship Bonus."