The early hours of September 14, 2021, I woke up to a raging fire in our house. Luckily, my son and I, and the dog got out safely. The three cats were not so fortunate. I soon found out the the original numbers my agent had suggested I be insured for less than half of what it's going to cost to rebuild. I also only received about half of what its going to cost to replace personal property. Allstate knows their computer software program from Core Logic was at fault with suggesting I be insured for the wrong numbers.  Allstate has known that it was their fault suggesting I be under-insured on the house and the personal property for over a month and they are still not doing the right thing. They need to re-write my policy for an amount that would completely rebuild my house and provide more money for the personal property I lost. 

This has been a very hard time, and this is not even considering that we apparently will have no rebuilt home to return to when the temporary housing ends October 1st, 2022. I am a single mother with 2 kids who is hoping to get through to Allstate that they need to be accountable for the mix up on my policy (and others).

-written and managed by the daughter of the insured