BrookField Homes Fix your water treatment plant for Fieldstone community it STINKS

The Issue

 

 

 

 

Our community in Fieldstone Estate, Mono, ON, is facing a significant quality of life issue due to a faulty waste facility. The waste facility, improperly installed by the developer, has become a constant source of distress for us. With sanitation trucks only servicing the facility from Monday to Friday, weekends are unbearable due to the heavy odours that engulf our environment. 

The offensive smell is not just a minor inconvenience; it severely limits our ability to enjoy our homes. Windows remain shut, and outdoor activities are curtailed. Moreover, despite our repeated attempts to contact both the city authorities and the developers,  BrookField  Developments, the issue persists. It is infuriating that even though we pay a separate fee for waste management, this very basic amenity remains dysfunctional.

This can't go on. We urge Brookfield Developments to take immediate action and address the root of the problem by repairing the waste facility. The city of Mono must also step in to ensure community developers like Brookfield uphold their responsibilities in offering facilities that are reliable and free of faults.
 The city of Mono has been contacted several times had have been patiently awaiting response and resolution regarded the faulty system. We have been told that Brookfield is working on a solution. It has been 3 years of waiting it been 12 seasons of daily horrific smells Enough is enough! We are not waiting any longer to resolve. Many of us have complained with nothing being done . Some of us want to relocate and sell but can’t because who wants to buy in this smelly community! 
We are counting on immediate remediation. No one should have to live with such disturbances, especially in a community we all chose for its promise of tranquility. Please sign this petition to demand a livable environment free from these pervasive odours and to hold our developers accountable. 

 

Please read the letter that I addressed  to The City of Mono 

Fieldstone Homes Community
Mono, Ontario


Date: October 28, 2025 


To:
The Town of Mono
347209 Mono Centre Road
Mono, ON L9W 6S3


Subject: Urgent Action Required – Ongoing Sewage Odour from Faulty Wastewater Treatment Plant on French Drive (Fieldstone Homes Subdivision)



Dear Mayor and Members of Council,


I am writing on behalf of the residents of the Fieldstone Homes community in Mono regarding the ongoing and worsening sewage odour coming from the wastewater treatment plant located on French Drive. Our subdivision approximately 344 homes, and although our petition has only been active for one week, we already have 120 homeowners’ signatures, demonstrating the overwhelming level of frustration and urgency within our community. 


For the past several years—particularly the last three—the community has been subjected to daily, horrific sewage smells emanating from the plant. This is not an occasional occurrence or one that depends on wind direction or weather patterns—it is constant, year. Regardless of the wind direction or season, the odour persists and engulfs the entire community. Residents cannot open their windows or enjoy their outdoor spaces, especially in the evenings and first thing in the morning. 


It is both embarrassing and unacceptable that residents of a modern, estate-style community—where homes are valued at over one million dollars—are forced to live under such conditions. The smell has become a defining characteristic of the neighbourhood, making it difficult to enjoy our properties, host guests, or even take pride in our homes.


Beyond quality of life, this ongoing issue is now directly devaluing our homes. Prospective buyers immediately notice the odour when visiting the community, making it extremely difficult for homeowners to sell their properties at fair market value. This has become a serious financial concern for many families who invested in what they believed would be a high-quality residential development.


Adding to our frustration, residents of Fieldstone Homes pay a separate monthly fee for the operation and maintenance of this wastewater treatment plant—in addition to our regular property taxes. We were told that once the subdivision was assumed by the Town of Mono, these additional fees would be eliminated. However, more than ten years have passed, the subdivision still has not been assumed, and these monthly fees continue to increase significantly despite the worsening condition of the plant. It is unacceptable that homeowners are paying more each year for a system that fails to operate properly and continues to subject the community to unbearable living conditions.


We also note that a septic truck arrives Monday through Friday-to serviceand remove waste from   the facility, but no service occurs on weekends, leaving residents to endure the strongest odours every Saturday and Sunday. This clearly indicates that the system is faulty and insufficient, unable to handle the subdivision’s wastewater demands without constant manual intervention.


The Town of Mono has not yet assumed this subdivision, reportedly due to the ongoing issues with the wastewater treatment plant. Despite numerous calls, emails, and formal complaints by residents, we continue to be told that engineers are “working on a plan”—yet after three years, no progress or tangible solution has been implemented. Meanwhile, the situation continues to deteriorate and affect the health, comfort, and property values of all residents.


I was informed in previous email from Sylvia Medeiros that she will address my emailed concerns with Brookfield and they will reach out to me . Nobody from Brookfield reached out to me. With a follow up email to Sylvia I Asked for contact to speak directly to Brookfield and Sylvia responded that all communications have to be addressed to the town and cannot give me contact name to Speak with someone at Brookfield to address the community concern’s . 


Brookfield Homes, the developer, has failed to respond to residents’ repeated communications or take responsibility for addressing the underlying problem. The lack of accountability from both the developer and the municipality has left residents feeling ignored, frustrated, and disheartened.

 

 


Our petition represents a unified demand from the Fieldstone community for:


1. Immediate investigation and remediation of the odour issue at the French Drive wastewater treatment plant.
2. A clear, transparent timeline for when the Town intends to assume responsibility for the subdivision.
3. Public updates and open communication regarding the actions being taken to permanently fix the plant.


4. Clarification on the future of the monthly wastewater treatment fee, including a plan to eliminate it once the subdivision is assumed by the Town.


If the subdivision treatment plant cannot be fixed within reasonable time we want the septic trucks to empty facilities 7 days week not just Monday to Friday . 


The situation has reached a critical point. We urge the Town of Mono to make this issue an immediate priority and take decisive action to protect residents’ health, finances, property values, and quality of life.


Please be advised that if this matter is not addressed with urgency, the community is prepared to escalate the issue to local and regional media outlets to bring public attention to the lack of support and remediation, as well as Brookfield Homes’ continued inaction.


Our community deserves a safe, clean environment free from the constant stench of sewage and the burden of paying for a system that continues to fail.


We appreciate your prompt attention to this matter and look forward to receiving a written response outlining the Town’s next steps and expected timelines.


Please let me know if you would like a copy of the signatures from the community that have signed this petition.


Sincerely,


Diana Farrugia 
On behalf of the Residents of Fieldstone Homes, Mono

 

448

The Issue

 

 

 

 

Our community in Fieldstone Estate, Mono, ON, is facing a significant quality of life issue due to a faulty waste facility. The waste facility, improperly installed by the developer, has become a constant source of distress for us. With sanitation trucks only servicing the facility from Monday to Friday, weekends are unbearable due to the heavy odours that engulf our environment. 

The offensive smell is not just a minor inconvenience; it severely limits our ability to enjoy our homes. Windows remain shut, and outdoor activities are curtailed. Moreover, despite our repeated attempts to contact both the city authorities and the developers,  BrookField  Developments, the issue persists. It is infuriating that even though we pay a separate fee for waste management, this very basic amenity remains dysfunctional.

This can't go on. We urge Brookfield Developments to take immediate action and address the root of the problem by repairing the waste facility. The city of Mono must also step in to ensure community developers like Brookfield uphold their responsibilities in offering facilities that are reliable and free of faults.
 The city of Mono has been contacted several times had have been patiently awaiting response and resolution regarded the faulty system. We have been told that Brookfield is working on a solution. It has been 3 years of waiting it been 12 seasons of daily horrific smells Enough is enough! We are not waiting any longer to resolve. Many of us have complained with nothing being done . Some of us want to relocate and sell but can’t because who wants to buy in this smelly community! 
We are counting on immediate remediation. No one should have to live with such disturbances, especially in a community we all chose for its promise of tranquility. Please sign this petition to demand a livable environment free from these pervasive odours and to hold our developers accountable. 

 

Please read the letter that I addressed  to The City of Mono 

Fieldstone Homes Community
Mono, Ontario


Date: October 28, 2025 


To:
The Town of Mono
347209 Mono Centre Road
Mono, ON L9W 6S3


Subject: Urgent Action Required – Ongoing Sewage Odour from Faulty Wastewater Treatment Plant on French Drive (Fieldstone Homes Subdivision)



Dear Mayor and Members of Council,


I am writing on behalf of the residents of the Fieldstone Homes community in Mono regarding the ongoing and worsening sewage odour coming from the wastewater treatment plant located on French Drive. Our subdivision approximately 344 homes, and although our petition has only been active for one week, we already have 120 homeowners’ signatures, demonstrating the overwhelming level of frustration and urgency within our community. 


For the past several years—particularly the last three—the community has been subjected to daily, horrific sewage smells emanating from the plant. This is not an occasional occurrence or one that depends on wind direction or weather patterns—it is constant, year. Regardless of the wind direction or season, the odour persists and engulfs the entire community. Residents cannot open their windows or enjoy their outdoor spaces, especially in the evenings and first thing in the morning. 


It is both embarrassing and unacceptable that residents of a modern, estate-style community—where homes are valued at over one million dollars—are forced to live under such conditions. The smell has become a defining characteristic of the neighbourhood, making it difficult to enjoy our properties, host guests, or even take pride in our homes.


Beyond quality of life, this ongoing issue is now directly devaluing our homes. Prospective buyers immediately notice the odour when visiting the community, making it extremely difficult for homeowners to sell their properties at fair market value. This has become a serious financial concern for many families who invested in what they believed would be a high-quality residential development.


Adding to our frustration, residents of Fieldstone Homes pay a separate monthly fee for the operation and maintenance of this wastewater treatment plant—in addition to our regular property taxes. We were told that once the subdivision was assumed by the Town of Mono, these additional fees would be eliminated. However, more than ten years have passed, the subdivision still has not been assumed, and these monthly fees continue to increase significantly despite the worsening condition of the plant. It is unacceptable that homeowners are paying more each year for a system that fails to operate properly and continues to subject the community to unbearable living conditions.


We also note that a septic truck arrives Monday through Friday-to serviceand remove waste from   the facility, but no service occurs on weekends, leaving residents to endure the strongest odours every Saturday and Sunday. This clearly indicates that the system is faulty and insufficient, unable to handle the subdivision’s wastewater demands without constant manual intervention.


The Town of Mono has not yet assumed this subdivision, reportedly due to the ongoing issues with the wastewater treatment plant. Despite numerous calls, emails, and formal complaints by residents, we continue to be told that engineers are “working on a plan”—yet after three years, no progress or tangible solution has been implemented. Meanwhile, the situation continues to deteriorate and affect the health, comfort, and property values of all residents.


I was informed in previous email from Sylvia Medeiros that she will address my emailed concerns with Brookfield and they will reach out to me . Nobody from Brookfield reached out to me. With a follow up email to Sylvia I Asked for contact to speak directly to Brookfield and Sylvia responded that all communications have to be addressed to the town and cannot give me contact name to Speak with someone at Brookfield to address the community concern’s . 


Brookfield Homes, the developer, has failed to respond to residents’ repeated communications or take responsibility for addressing the underlying problem. The lack of accountability from both the developer and the municipality has left residents feeling ignored, frustrated, and disheartened.

 

 


Our petition represents a unified demand from the Fieldstone community for:


1. Immediate investigation and remediation of the odour issue at the French Drive wastewater treatment plant.
2. A clear, transparent timeline for when the Town intends to assume responsibility for the subdivision.
3. Public updates and open communication regarding the actions being taken to permanently fix the plant.


4. Clarification on the future of the monthly wastewater treatment fee, including a plan to eliminate it once the subdivision is assumed by the Town.


If the subdivision treatment plant cannot be fixed within reasonable time we want the septic trucks to empty facilities 7 days week not just Monday to Friday . 


The situation has reached a critical point. We urge the Town of Mono to make this issue an immediate priority and take decisive action to protect residents’ health, finances, property values, and quality of life.


Please be advised that if this matter is not addressed with urgency, the community is prepared to escalate the issue to local and regional media outlets to bring public attention to the lack of support and remediation, as well as Brookfield Homes’ continued inaction.


Our community deserves a safe, clean environment free from the constant stench of sewage and the burden of paying for a system that continues to fail.


We appreciate your prompt attention to this matter and look forward to receiving a written response outlining the Town’s next steps and expected timelines.


Please let me know if you would like a copy of the signatures from the community that have signed this petition.


Sincerely,


Diana Farrugia 
On behalf of the Residents of Fieldstone Homes, Mono

 

The Decision Makers

City of Mono
City of Mono
Brookfield Home Developers
Brookfield Home Developers

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