Hi all,

A group of us working on the FB account (across all the different projects) in TP have expressed concerns about how the project is managed and operated.

We feel that since Brendon Brosnan left last year the project has declined. We are no longer achieving our targets, our bonuses are impossible to achieve, people are leaving every day, everyone appears stressed and under pressure, calling in sick and are unmotivated. We are being treated very poorly and at times shouted at. This is not a positive work environment and we are being treated like slaves. Those of us who try our best and perform well are being ignored when we try to give feedback. We are seeing some brilliant people leave the project and it's because they no longer feel valued. We do not hear from management, some of us only know our supervisor (some of us don't know them either!) and we never speak to or hear from anyone else. We get no support and those of us who want to do a good job are given no help and so many agents and staff often end up crying and in tears.

We dont know the direction of the project or how the client perceives us. We no longer feel like we are working in a team and senior management don't talk to us or give us the ability to raise concerns or provide feedback.

Brendon listened to us and communicated to us regularly. He had us working together as one and in the best interests of achieving success. He was always available to everyone (at all levels, regardless of your title or position) who wished to speak with him and always resolved our concerns. There are so many people who say he was the best boss they ever had. This has all disappeared since he left and there is now a big worry that we could lose this project and ultimately our jobs because of the lack of leadership and distrust with our management team.

People we have spoken to are looking for opportunities elsewhere as this is a major concern for them.

We are proposing to ask everyone on the FB project to petition our CEO to bring Brendon back.

Below is a link to a changeorg petition that we would like you to sign (anonymously if you wish), so that we can present this to the CEO, Augusto Reyes along with the client as well.

We have gone on too long without our voices being heard and its time for action. Enough is enough. The project has become toxic and a dreadful place to work. We like working in TP and the FB project was always the one to work on, but not anymore. We cannot believe how awful it has become and the high amount of people who used to love it but now hate it.

Please support this campaign in bringing back Brendon, so we can return to being the success we were under his leadership.

Thank you

Facebook project members