Funko Pop and or the Better Business Bureau needs to shut down or fine Big Apple Collectibles located at 85 Executive Blvd Ground Floor. Elmsford, NY 10523 (Bigapplecollectibles.com). I have placed order after order and never receive anything. They do something called a Pre-order, you pay ahead of time and they ship when it comes in stock.  Most other sites (reputable ones) charge only when item is in stock. The thing is people wait years before they get an order if they are lucky. I ordered last year and received nothing. Every time I message support they advise me to keep checking back. Every time I check it gets postponed. These items are available everywhere else. They are con artists. They get you to the point where you cancel and they get a 25% restocking fee on something they don’t have in stock. Posted my issue on Facebook and they blocked me for exposing this scheme.  If you search the web you will see this story over and over again.   The Better Business Bureau has this on its web site, see below.

See below. 

CURRENT ALERTS FOR THIS BUSINESS

Pattern of Complaint:
BBB files indicate a Pattern of Complaint concerning billing and delivery for Big Apple Collectibles. Consumers are telling BBB about their experiences after buying merchandise online from this company. Consumers claim they are charged for the purchases immediately by Big Apple Collectibles, even though many of the items are reportedly in pre-order status. Most consumers say after the order is placed, the expected shipment/delivery date is continually pushed back by the company. In a number of cases, consumers allegedly become frustrated with the ongoing delays and request a refund from Big Apple Collectibles, only to be told that the company will not return the money but issue a store credit instead. So consumers are reportedly without the items they paid for and the money they were charged for them. A large majority of the complaints filed with BBB against Big Apple Collectibles have not been answered.

On 2/12/2019, BBB contacted Big Apple Collectibles to request its voluntary cooperation in alleviating the underlying issues identified for a Pattern of Complaints. As of 3/08/2019, the business has not sent a response to BBB's communications and failed to address the identified issues of the Pattern of Complaints.