Mise à jour sur la pétitionBe the change - QBCC ReformA Petition, the Media and Consumer Connection; creates 'Invite to QBCC' to discuss change!
Michelle McInnesAustralie
15 août 2025

This petition has provided an invite to the QBCC to discuss issues to HELP ALL homeowners, trades, sub-contractors & small businesses. Unfortunately attendance is not possible due to prior commitments; but a capable & extremely knowledgeable proxy has been nominated to represent EVERYONE

We await notification from the QBCC to the acceptance of the proxy nominee.......

With media exposure, petition circulation & social media connections consumers have been brought together to highlight the QBCC failings over the years.  There has recently been a huge connection between homeowners, trades, sub-contractors & small businesses that feedback balanced against the QBCC Key Objectives has identified:

  1. FAIL - to support a strong, safe & sustainable industry;
  2. FAIL - to be responsive & provide regulatory compliance activity to reduce risk & harm;
  3. FAIL - to provide consumer's with the right information & knowledge to navigate their individual experience;
  4. FAIL - to be transparent with outcomes inline with advise that impact consumers decisions that are practical & timely;
  5. FAIL - to educate & inform consumers & offer better support with continuously monitored reporting structure to improve consumer faith in industry standards;
  6. FAIL - to be an organisation that supports, values & empowers employees to serve all of Queensland & not just a select few.

https://www.qbcc.qld.gov.au/sites/default/files/documents/publications-qbcc-strategic-plan-2023-2027-revised-2025-2026.pdf

How is the new QBCC going to turn around the QBCC 2023-2027 Plan & resuscitate a failing system, consumer outrage & a building industry where it:

  • fails to action consumer complaints timely & within a fair natural justice process;
  • disadvantages trades, small businesses & sub-contractors who do the right thing within the industry standards of QBCC licences, training & accreditation;
  • disadvantages consumers with inaccurate statistical recording against non-compliant building regulatory standards;
  • refuses to apply penalties on repeated offences;
  • applies QBCC policies inconsistent with legislation;
  • makes the reporting system too difficult;
  • is impossible to navigate a system designed for the average person;
  • provides discretion used to advantage builders & isolate the consumer;
  • inaccurately relays information that provides financial, mental and emotional detriment to consumers, trades, small businesses & sub-contractors;
  • misaligns between legislation and industry advancements;
  • miscommunication due to inadequate training, inaccurate information, non-transparent & lack of provision for natural justice for all persons;
  • struggles to maintain workforce stability & workplace culture to improve recruitment, retention & building workforce resilience;
  • provides inconsistent advise on complaint & resolution processes; and
  • inadequately delivers on digital reporting verse consumer satisfaction.

Keep getting the word out & share this petition to provide the QBCC with a loud voice to CHANGE.



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