Good afternoon,

The Town has finally updated its utility billing website to better capture the implications of the cyber-attack, new meter installation, and the updates to the new billing system following the closure of the Town's paper statement vendor. Per our ongoing request. It is now a weekly update.

Please be sure to check out the website because of the paper vendor situation.

You may submit questions and request an individual Thirty Party Review of your billing situation. 

You can also see the slides presented to the Town at the May 13 meeting. I attended that meeting and spoke with the Mayor following Berry Dunn's presentation. I had hoped for more detail. Review the slides and see what you think. https://www.apexnc.org/2068/Third-Party-Review

As always, thank you for taking an interest in this issue. Again, it's not that there was an attack, it's about the Town's response. Without your support of this petition, I do not believe we would have received transparency on this matter. I will continue to follow it as we need more information on the actual cyber-attack. 

I just looked up my latest utility bill--it's big! By the way, the budget is on the Town's agenda tonight. I'll be at the meeting and hope to see you there. 

Best,

Mary Miskimon