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Stop Ticketmaster from Selling Concert Tickets to Resellers instead of Actual Customers

This petition had 168 supporters


General sale of the Coldplay Melbourne concert started at 2pm on Monday, 30 May 2016. People who were waiting from as early as 11am did not manage to purchase any tickets. 

People are seeking to buy tickets from the event page on Facebook (https://www.facebook.com/events/1554170591545561/) but hardly anyone is offering to sell them, this leads to the possibility of Ticketmaster simply directing the tickets to their Resale system to gain a profit above face value, or selling the tickets in large quantity to other resale corporations.

Listings were made on eBay for up to $400, more than 3 times the original price before 2pm. The number of listings made on Ticketmaster's official Resale page immediately after general sale has started is also very alarming, with prices up to $800, and VIP packages up to $4,600.

Many people are left disappointed, as Ticketmaster clearly indicated that it will allocate a reasonable number of tickets to all pre-sales, as well as the general sale. Individuals may have decided to wait for the general sale for better tickets, rather than purchase tickets from pre-sales, resulting in no tickets at all.

This clearly indicates a breach of s 18 of the Australian Consumer Law ("A person must not, in trade or commerce, engage in conduct that is misleading or deceptive or is likely to mislead or deceive."),  under s 131 of the Competition and Consumer Act, amongst other provisions in the Act.

This petition will be used to demonstrate the number of people who did not manage to purchase tickets as a result of the misleading and deceptive conduct of Ticketmaster, and a formal complaint will be made to the ACCC.



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