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Uber

Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.


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Victory
Petitioning Uber, Travis Kalanick

.@Uber: Stop the double standards. Mandate a 7 year background check for all Uber drivers in India like in the US

A 25 year old woman was raped by one of your drivers. This driver was a repeat offender and had spent seven months in Tihar jail in a sexual assault case. This is outrageous! If your company had run a background check and got police verification done, this crime could’ve been avoided. What's worse, you have a three step background check process in the US but not in India. These are double standards. I started this petition because I want you to stop the double standards and mandate a 7 year background check for all Uber drivers in India like in the US. Sign my petition. Uber has a strong policy on background checks in the US. On your website you have boldly explained this policy: “All Uber ridesharing and livery partners must go through a rigorous background check that leads the industry. The three-step screening we’ve developed across the United States, which includes county, federal and multi-state checks, has set a new standard. These checks go back 7 years. We apply this comprehensive and new industry standard consistently across all Uber products, including uberX.” Why do you have these double standards then? Why aren’t the Indian Uber drivers subjected to the same process of background checks? I am calling on all fellow Indians to sign my petition so that we can create public pressure and let Uber know that we will not tolerate their double standards. Uber, your image is on the line and you must take the safety of your Indian customers seriously. Sign my petition and share it with your friends. Uber, you must make a public statement and mandate a 7 year background check for all Uber drivers in India.   Pic Courtesy: the daily beast

Alina Tiphagne
63,593 supporters
Petitioning Andrés Gómez Lobo

#UberSeQueda: Libertad Para Elegir Como Nos Movemos en Chile!

La inmensa mayoría de ciudadanos que hacemos uso a diario de Uber y aplicaciones de transporte entre privados, nos oponemos férreamente a las mociones de ciertos gremios de conductores de taxis básicos que buscan prohibir el uso de un sistema que no ha hecho más que traer beneficios una gran mayoría de chilenos que, cansados por los constantes abusos, hemos encontrado una solución real, eficiente, cómoda y segura para movilizarnos.  Hacemos este llamado al Gobierno de Chile y al Ministro de Transporte y Telecomunicaciones, para que se tomen las decisiones adecuadas, tomando en cuenta también la opinión de quienes serán los principales afectados por ellas, con una visión de largo plazo que permita la sana competencia y tenga como fin último el bien común de todos. No es posible que el beneficio de unos pocos, signifique obligarnos a muchos a tener que utilizar servicios abusivos, poco transparentes e inseguros. No tenemos por qué hacerlo. Estamos cansados de este ánimo constante de mantener las cosas como están, de tenerle miedo al cambio, y quedarnos sin el espacio para que la innovación pueda instaurar mejoras a la calidad de vida de las personas. Tampoco queremos que, por proteger los intereses de un sector minoritario, se vean perjudicados los intereses de una inmensa mayoría de ciudadanos chilenos. No se puede hacer caso omiso a las manifestaciones de miles de chilenos que nos oponemos a las decisiones gubernamentales que se han tomado a este respecto; queremos hacer libre ejercicio de nuestro legítimo derecho de elegir autónomamente la forma en que nos transportamos. Y las ideas que apoyamos. Porque creemos que esto habla mal de Chile, apoyémonos todos firmando esta petición y compartiéndola entre nuestros contactos y nuestras redes sociales. Digámosle fuerte y claro al Gobierno de Chile y al Ministerio de Transportes y Comunicaciones, que no estamos de acuerdo con su decisión de prohibirnos el elegir libremente nuestra forma de trasladarnos, ni que estas medidas mejorarán en forma alguna el deplorable servicio de transporte que brindan los conductores de taxis básicos.¡Difunde esta petición hagamos que de una vez por todas tengamos voz y voto en las decisiones que sí nos afectan!¡Somos muchos mas los que queremos las mejoras y el cambio!

Chilenos Libres
16,255 supporters
Petitioning Rappi;

No más plásticos de un sólo uso en los domicilios

¿No les pasa que cada vez que pedimos domicilios se exceden en traernos plástico, a pesar de que en los comentarios escribimos que no queremos cubiertos, vasos, servilletas, salsas envasadas, botellas de plástico etc o el menor plástico posible?. Acumular estos envases es generar más basura que al final, muchas veces no necesitamos tantas salsas . Para el caso de los cubiertos, todos tenemos cubiertos en nuestras casas y si pedimos en otro lugar, podemos hacer el esfuerzo de llevar nuestros propios cubiertos y dejar de consumir tanto plástico de un sólo uso #mejorsinplastico . Ni que decir de las bolsas, vasos, vinipel, pitillos.  Es impresionante la cantidad de basura que generamos, Según Greenpeace "la situación es tan grave que el 56% de los plásticos que utilizamos en Colombia son de uso único, esto quiere decir que lo utilizamos en 5 minutos, lo botamos y de este material muy poco se puede reciclar. Presionemos a nuestros restaurantes favoritos, por ejemplo Osaki esta cambiando la manera de entregar los domicilios con cartón reciclado e incluyen un mensaje en las salsas, en el que nos indican que están buscando otras alternativas al plástico. Homeburgers,  a Rappi, a Ubereats (que se nota que están haciendo un esfuerzo grande en las bolsas, pero aún falta!!), entre otros y al Ministerio de Ambiente, para que nos ayude a regular la descomunal producción de estos elementos. 

Carolina Luque
14,874 supporters
Petitioning Uber, Lyft, via, Passengers , Drivers, Shareholders, law enforcement, U.S. Government, UNITED STATES GOVERNMENT, State Government, Law Makers, Senate, U.S. House of Representatives

We Demand Rideshare Companies Verify Rider Identity

Due to recent violent events involving passengers and drivers I'm asking for your help in signing this petition to provide drivers with the same protections that are given to passengers. As rideshare drivers we are at risk the same risk as passengers of being hurt or possibly worse, below are a few concessions we as drivers are proposing to help keep us safer while preforming our job for the general public. Every single ride share driver must provide a driver's license, social security number and a photograph.  The passengers do not. Many cases of passengers attacking Uber and Lyft drivers (and no I am not forgetting about it being the other way around) and it's getting out of hand. I personally know 2 drivers who were sexually assaulted and Uber and Lyft did nothing.  As a driver we have no idea who we're picking up and I am proposing the following: 1) Uber and Lyft require a government issued Photo ID with information for law enforcement in the event of an incident. This is mandatory to use the platform. 2) Uber and Lyft require a social security number from riders to perform a soft credit check to verify the name and information on provided identification match what is on the credit file.  A soft credit check does not impact your score or show details of your credit file. 3)  Uber and Lyft prohibit using the account to request rides for other people as their identity has not been verified.  Everyone can get a prepaid debit card and obtain their own accounts. 4)  Uber and Lyft prohibit violent felony offenders from using the platform as drivers are. 5) That uber and Lyft no longer allow use of prepaid debit cards or gift cards as identification of passengers cannot be verified in a manner where proper identification can be made by law enforcement should incidents occur  I will name only a few incidents of attacks on drivers but the information is out there. On or about May 28 in New York City a Lyft driver was severely assaulted in the head because he would not speed up to the Emergency room: "Before Madiedo even had a chance to pull over, the video shows him getting pummeled behind the wheel, punched repeatedly while still driving. He loses his glasses as he continues to drive, yet somehow is able to keep control of the car until he pulls over. The suspect runs off and Madiedo calls police." (Source: https://newyork.cbslocal.com/2019/05/28/video-lyft-driver-attacked-woodside-queens/ On or about January 16, 2019: Two young men who last week allegedly attacked an Uber driver after the man refused to give the pair a ride were arrested by Las Vegas authorities Tuesday. (Source: https://www.foxnews.com/us/uber-driver-in-las-vegas-attacked-by-passengers-after-refusing-to-give-ride A driver in Los Angeles was attacked by a rider for failing to follow directions and he had to install a camera in his vehicle to feel safe doing his job. "Edward Caban said he installed a camera in his vehicle because he felt increasingly unsafe in his Uber vehicle."  (Source: https://www.latimes.com/local/lanow/84899352-157.html These are just a few of many incidents where drivers have been attacked or even killed and ride share companies need to take ownership of driver safety and start verifying identity of the riders even at the risk of losing business. The bottom line is, drivers have NO IDEA who they're picking up and Uber and Lyft expect us to deal with everything including laying down our life. When a driver dies they say some canned statement "We're deeply troubled by the events..." and when a passenger dies they're calling the FBI.  As a driver, an owner of a vehicle that Uber and Lyft DO NOT OWN I have a RIGHT not a privilege to know who is getting in my car and I also have a right to know that the company paying me has done what they can to insure that my safety is covered to the best of their abilities in order to get the $3 payout.  Ride share companies need to vet their customers to protect their liability and the safety of the drivers since the drivers are the ones doing all the work while they live in their mansions and do who knows what.  On a second note, drivers need to be finger-printed because a ton of drivers don't actually meet the qualifications in my book and many other books to be doing this job. This is a business transaction and it needs to be kept as such. NO more drivers with violent criminal backgrounds that were not detected by a level one background check, no more drivers who are drunk, stoned, do drugs and allow other inappropriate behaviors in the car. This is a business transaction and both drivers and riders need to feel safe. I have attached a video giving one example of an attack on a Rideshare driver. It is clear that Uber and Lyft have very little concern about the drivers that keep them in business and a ton of concern about the passengers bringing in the money and clearly this type of behavior may not have happened if the rider knew his/her information was on file. Drivers make peanuts for wages they shouldn't have to feel unsafe going to work. 

Scott Weber
2,215 supporters
Closed
Petitioning Яндекс такси, Uber

Остановите розыгрыши в службах такси

В последнее время на просторах YouTube набирают популярность ролики «розыгрышей» (пранков) в службах такси. Я не обращала на это внимание, пока это не коснулось моей семьи. Пару дней назад моя мама воспользовалась услугой Яндекс.Такси. В ходе поездки, водитель,якобы, засыпал во время движения, на что моя мама несколько раз предложила заплатить ему полную стоимость поездки и позволить ей выйти из машины. Он убеждал ее в том, что все нормально и он закончит поездку в пункте назначения. Чуть позже он остановился и сказал, что ему нужно взять энергетик из багажника. В этот момент из багажника вылез человек и сел за руль, а сам водитель отправился спать в багажник. Моя мама была очень напугана и просила остановить машину, но он отказывался и двери были закрыты. Доехав до пункта назначения, он сказал, что это розыгрыш и спросил разрешения выложить это на YouTube. Моя мама отказалась. Чуть позже он ещё раз позвонил с просьбой разрешить выложить этот ролик, но моя мама снова отказалась. Моя мама находилась в состоянии шока в тот день. Она получила сильный стресс и теперь вынуждена бороться с этим.  К чему я все это рассказываю. Я считаю, что такие действия пагубно влияют на людей, которые не по своей воле принимают участие в подобных розыгрышах, на дорожно-транспортные ситуации, и на компании предоставляющие  услуги по перевозке. Люди могут получить сильный стресс, шок или даже простой испуг. Конечно, розыгрыши бывают разные, но я встречала ролики, в которых стреляли, «таксист убийца», пьяный водитель и так далее. Также такие розыгрыши могут спровоцировать дорожно-транспортные происшествия, а компании могут понести убытки. У нас принято не обращать внимание на проблему, пока не случится что-то плохое. Яму на дороге не уберут, пока кто-то не попадёт в аварию, просроченные продукты не уберут с полок магазинов, пока кто-то не отправится в больницу. Я надеюсь, что у меня получится достучаться до служб такси и до общества, пока не случится что-то плохое. И тогда, возможно, службы такси примут меры по данной проблеме. Например, будут подписывать соглашение о запрете розыгрышей во время работы водителей в данной службе. И тогда Вы, ваши родственники и дети будут передвигаться на такси спокойно, а Вы в свою очередь не будете переживать за них.  

Катя Апрель
1,865 supporters
.@Uber: Stop the double standards. Mandate a 7 year background check for all Uber drivers in India like in the US

The safety of our riders and drivers is the highest priority for Uber; not only for the rides we enable in New Delhi and across India, but also for the millions of trips taken on our platform around the world. The tragic event in Delhi was a deeply sobering reminder, that we must always be vigilant in the endeavor to achieve best-in-class safety. Our teams have worked tirelessly in the past month to re-verify all safety aspects of our operations in India. These include document verification, driver-partner background checks, rider feedback and all service support processes. In more than 260 cities in 53 countries around the world, we sincerely believe we have built the safest transportation option. And in India too, we are working hard to integrate unprecedented transparency and accountability to make Uber the most trusted way to ride around cities. Our teams have been working around the clock to develop new safety programs, implement global best practices and strengthen existing features and processes so the women of India have the reliable and safe transportation option they deserve and can rely on. Driver background checks are of prime importance to our riders and something we take very seriously. In India, Uber has always partnered exclusively with commercially licensed and insured driver-partners who are already required to be police verified as part of the transport licensing process. This unfortunate incident has highlighted challenges in the systems due largely to non-digitized record keeping and the lack of a centralised database for criminal offenders. To ensure verifications are legitimate and reliable, more needs to be done at the ground level. We also know that we can do better, and we are holding ourselves to that promise. Going above and beyond required industry-standards, we are introducing the following measures: 1) Background checks: We’re engaging local and global experts in this field to evaluate and implement the most effective background screening solution across India; pilot programs are already running in select cities, including Delhi. 2) Police Verification: Re-verifying and ensuring that all Uber driver-partners in Delhi and across India have an authentic and valid police verification. 3) Document Verification: A local team of specially-trained safety experts to detect fraud, verify and authenticate driver / vehicle documents and test the validity of our screening 4) Incident Response Team: A local and dedicated customer support center that will specialise in resolving critical issues for our rider and driver community in India 5) In-App Safety Features: Building on the existing ShareMyETA button which has always allowed you to send your complete trip details (including live GPS tracking, driver name, vehicle type and license no.) to your loved ones, the enhancement now also lets you send the driver’s photo. This is the first improvement in many new integrated Uber safety features coming to India. As a global company, Uber’s vision for safety is clear and firm; here’s a note from the Head of Safety at Uber on his vision for safety (http://blog.uber.com/safety) and roadmap for the coming year. Our teams continue to explore opportunities to work together with government, authorities and organisations leading the way in women’s safety and empowerment to get you moving again safely. We also want you to know that we are listening, and we’re seeking your suggestions for improvements, partnerships, and ideas that you would like to see from us. Please share your suggestions with us at safety@uber.com. We have appreciated your help and words of encouragement; we will repay that support with action and live up to the trust that you have placed in us. Sincerely, Deval Delivala, India Safety Lead, Uber Technologies

5 years ago