Decision Maker

Doug Parker

  • Chairman and CEO, American Airlines

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Petitioning Doug Parker

Demand American Airlines care about passenger and crew safety and security #PowerofCaring

Every day, millions of us board airplanes for millions of reasons. We have a realistic expectation that when we do, the airline we choose is doing all it can to reduce risk and keep us safe and secure. A great many of us choose American Airlines with that very expectation. Yet, these are the scary truths: American Airlines is currently sending the jobs of its maintenance workers outside the U.S. to low-bid, third-party providers who are often unregulated or less-regulated than work completed by its own employees. American Airlines is also outsourcing the work of facilities maintenance, fleet service, logistics and other ground support jobs to low-bid, third-parties in the U.S., and is pushing for employee contracts that would increase outsourcing even more. During bankruptcy, American Airlines outsourced the process of aircraft cabin security inspections to a third-party, low-bid vendor with extremely high turnover rates.  American Airlines is seeking to outsource the critical process of de-icing its aircraft to third-party, low-bid vendors at select hub locations—work currently performed by its own dedicated and experienced fleet service workers.   These jobs that American Airlines wants to outsource are the work of highly skilled and dedicated professionals who are responsible for ensuring the planes we fly on are fit for flight. So, why does American Airlines want to outsource this critical work? We believe it to be for the same reason it crams more seats onto already overcrowded airplanes—the elimination of good American jobs provides its executives with even more profits. The impact of outsourcing can be devastating. Scarcely regulated maintenance and repairs can lead to: Lack of structural integrity and inferior parts Increased mechanical malfunction and failure rates Increased flight delays and inconvenience Increased risk for passengers and crew Loss of American jobs can lead to: Direct negative impact on local and nationwide economies Loss of quality of life for AA employees and their families  American Airlines claims that it’s operating in the best interest of the public, consumers, and its employees. Yet, it continues to ask for concessions—including health benefits and medical costs, retirement packages, and jobs—designed to increase profits, but could also increase risk. The employees of American Airlines care about your safety and security, and we know you do as well. Don’t you think American Airlines should care too? Discover the #PowerofCaring by telling American Airlines that you support its employees in their pursuit of change. By signing this petition, you are: Calling upon American Airlines to agree to stop outsourcing to third-party vendors both in the U.S. and abroad; Calling upon American Airlines to allow its employees to recapture previously lost work; Calling upon American Airlines to increase the hiring of skilled aircraft and facility mechanics, material logistic, fleet service and other ground support workers in the U.S.; Calling upon American Airlines to reinstate previously-held benefits packages to its employees; and Calling upon elected officials to submit legislation that addresses the homeland security risks, and erosion of passenger and flight crew safety, caused by the increase in aircraft maintenance, logistics, and fleet service outsourcing. Learn more at   This campaign is supported and paid for by TWU Locals 501, 502, 505, 507, 510, 512, 513, 514, 529, 567, 568 and 591.

Transport Workers Union
26,172 supporters
Petitioning American Airlines, United States Department of Transportation, Doug Parker

Reverse American Airlines discriminatory policies against people with disabilities

I am outraged to hear that American Airlines has created a new policy banning people using power wheelchairs from flying. This is straight up discrimination. American Airlines, the largest airline in the United States, recently put in place a limit on the weight of a wheelchair (anything over 300lbs) and now many power wheelchairs are deemed too heavy to fly on smaller regional jets. Most power wheelchairs are customized to people's individual needs, to support health and ensure safety. From custom seating, to motorized functions, or ventilation equipment, this new ban means majority of power wheelchair users are prevented from flying unless they leave their wheelchair's behind. Estimates show that there are at least 250,000 to 300,000 people in the United States alone who use a complex power wheelchair that weighs over 300 pounds. "My wheelchair has been carried on this exact flight on this same aircraft at the same airline so many times. Nothing has changed. Not on the wheelchair's part. The aircraft hasn't changed. The only thing that has changed is that the airline has made a decision to exclude me" said John Morris in a recent interview with NPR after he was denied access to a flight. Did you know that prior to COVID, roughly 30 wheelchairs were being damaged a day in the US? American Airlines has often had one of the worst rankings on those lists of airlines that damage or lose wheelchairs. In the most recent report from the Department of Transportation, for July, American mishandled 1.95% of the wheelchairs and scooters it carried, ranking 16th of 17 airlines. Like many, I have personally had my wheelchairs damaged or totaled. I have faced extreme discrimination, emotional trauma and physical harm. What the entire travel industry needs to do is redesign wheelchair handling and overall customer care for people with disabilities...not further isolate and discriminate paying customers. I am calling for an immediate reversal of this new discriminatory policy by American Airlines, and further, a complete and comprehensive review of how American Airlines addresses customers with disabilities in designing new policies moving forward. Please sign this petition! #CripAmericanAir to end ableism in travel. [image credit: John Morris,]

Maayan Ziv
8,394 supporters
Petitioning Doug Parker

Enough, the Employees at AA have had enough

To: The Leadership at American AirlinesFrom: The Frontline Employees RE: Elevate Training The results of the recent Employee Survey are proof that the issues at American Airlines are not the result of the Employees, but rather, Management. This is nothing new, nor is it news to the throngs of Employees who have been here for years. Frontline Employees have had a front row seat to witness Management mistakes and errors and paid for them out of our own pockets. Not only were the results unfavorable towards Management, but they couldn't even be correctly delivered without the Employee's stepping in to correct the misinformation that Management distributed. For years, Management has made poor decisions, allowed the Airline to fall into bankruptcy, and steadily degraded the culture of our Company. Since the merger, the devolution has spiraled out of control; IT issues, uniform issues, scheduling problems, cultural degradation, and contractual violations have ruled the day. As we watch the Mechanics fight for a contract, all other Unionized workgroups on the property can clearly see that the Employees do not come first. While the courts try to settle the issues regarding the Retiree Travel D2R status, we see that the Employees do not come first. The knowledge that Employees are suing the Company for workplace harassment that was disregarded by HR proves to us that Employees do not come first. While many of our Coworkers are forced to stay away from the Uniforms due to proximity issues, we see that Employees do not come first. While computer glitches and errors cause us needless hours of attempts to access training and scheduling programs, we know the Employees do not come first. Instead of fixing the problems that are plaguing the Airline, Management has chosen to force us to train more. Management wants the Employees to waste more of their valuable time to learn how to apologize for the mistakes that Management created in the first place. Poor decisions by Management have left the Employees lives in shambles. We have had years of apologizing for Management errors and certainly do not need any more training in this area. Breaking things that were working perfectly fine to begin with, frustrating not only the Employees but our Customers, and all the while, patting themselves on the back for a job well done. Management only deserves kudos for destroying everything that was good about the Airline and completely eradicating Employee morale. The Frontline Employees are not the ones who should be receiving more training; if anyone needs more training it is Management themselves. Management needs lessons in listening, how to actually manage and not dictate, allow Employees to be a part of the process, and how to run a World Class Airline. The Frontline Employees of this Company respectfully ask that Management take some of their valuable time to learn that the first step in fixing a problem is not to place blame and fault on others but to accept their own shortcomings. Stop asking us to apologize and fix the issues. The Employees are at a boiling point caused by constant frustration. We want Computer Programs that do not crash, Uniforms that do not cause health issues, Contracts that are negotiated in good faith, assistance when dealing with Cultural Issues, Respect for our time, and Respect for the good work we do everyday despite the problems we are handed. Our Travel Benefits have been degraded, our Pensions frozen or taken away, Retiree healthcare lost, and our work lives are in complete turmoil. We have paid the price for managements errors. We have given enough. Asking us to train more to learn to apologize for Management's poor decisions is yet another poor decision on Management's part. It's time for Management to answer for their own errors. The Employees have done their part. Until Management fixes the problems they have created, we believe that no more of our valuable time off should be wasted on training that we could have written ourselves. Fix the problems before you ask us for anything else. We gave at the office! Respectfully,  The Hard Working Frontline

Kiri Wirth
2,320 supporters
Petitioning American Airlines, Doug Parker, Richard Blumenthal, Rosa L. DeLauro, John B. Larson, Joe Courtney, Jahana Hayes, Jim Himes, Christopher Murphy

Keep American Airlines Service at Tweed-New Haven Airport

On August 15th, American Airlines announced that they were going to indefinitely suspend service to Tweed-New Haven Airport starting on October 2nd, 2020 due to the COVID-19 pandemic. No service at Tweed would be detrimental to the Connecticut economy and harm the livelihoods of the American Airlines employees who work there. This would be the first time in many years Tweed would be left without commercial air service.   Tweed New-Haven Airport is a small local airport in East Haven, Connecticut. It is one of the two airports with commercial air service in the state of Connecticut. Tweed is considered an essential gateway to most of Connecticut's population. The airport is only 10 minutes away from Yale University and Yale New Haven Hospital, where life-saving procedures are performed every day. Tweed is a much easier arrival option for individuals needing to get to southern Connecticut. Approximately 120 people travel through Tweed New Haven Airport each day! The only other Connecticut Airport, Bradley International Airport in Windsor Locks, is approximately 1 hour away by road. Driving an additional hour is unnecessary stress for people already living in Southern Connecticut  If American Airlines continues with their planned service cuts, this will leave several people out of work and will be a devastating blow to the already fragile Connecticut economy. Patients would have to travel at least another hour to reach Yale-New Haven Hospital. Out of state students from local colleges such as Yale University or University of New Haven, would have to pay significantly more for transportation when going back home to visit family. In order to fulfill passenger demand and to not make a significant impact on the local economy, it would be beneficial for American Airlines to continue service at Tweed-New Haven Airport. 

Ryan Nur
484 supporters
Petitioning American Airlines, United Airlines, Southwest Airlines, JetBlue Airways, Spirit Airlines, Delta Air Lines, Alaska Air Group, Frontier Airlines, Hawaiian Airlines, Virgin Atlantic, William Douglas P...

Petition to Airlines: Allow Hedgehogs to Fly in the Cabin on Planes!

Hedgehogs are wonderful animals and pets that have gained popularity in the last decade. They are smart, curious and adorable little ones who spend their days snoozing and snuggling and their nights sniffing and adventuring! I was recently gifted an African Pygmy Hedgehog named Polly Pocket (because she fits in my pocket :)) and have since realized that I am unable to bring her on any plane with me. As I cannot imagine traveling without my little girl, I decided to research why they are not allowed on planes and see if I could change that fact. After reading countless web pages, abstracts, articles, blogs and other petitions (thank you Zoe Herman), I learned that the general reason these cuties are not allowed on planes is because they are not popular enough to dispel the misinformation that is out there about them or to warrant a changing of the rules. That is not a good enough reason! So, I am here to list the reasons why they should be allowed to travel under the seat in front of you, just like a small cat or dog :) The first misconception that adds stigma to my hedgehog is that they assume she is a rodent (like mice, rats, squirrels, prairiedogs, chipmunks, chinchillas, porcupines, beavers, guineapigs, hamsters, gerbils and capybaras). Hedgehogs are actually in the Erinaceidae family, similar to shrews. The problem with this confusion is that although rodents can be nice pets, they can also chew their way out of bags and carriers etc., can and will bite or show aggression, have somewhat strong body odor and are HUGE vectors for disease (hello, black plague). All of these things make them less than suitable for air travel in the cabin. Hedgehogs on the other hand, only bite or chew their food or things that smell like food. They cannot and do not chew their way through anything else. They are also non-aggressive and do not normally bite as a sign of defense. In the rare case they do, their bites and quills aren't able to puncture skin. As for dander, body odor and allergies, they produce little-to-no dander, do not smell and are practically hypoallergenic. It is extremely rare to be allergic to hedgehogs. Allergies normally come about due to the surroundings of the hedgehog, not the hedgehog itself. As for diseases related to pet hedgehogs, the only one associated with them is salmonella, which is extremely treatable and only presents itself in hedgehogs living in dirty cages/surroundings. Any other related diseases/infections/virus' have been recorded in such small numbers that they do not deserve mention here. You can read more about hedgehogs minor health risks here: *Please note that Foot-and-Mouth disease is only associated with European Hedgehogs that are not kept as pets, and is only transferable to other animals, not humans.* Next, hedgehogs are ideal travel companions, small, quiet and nocturnal. They weigh between 0.67-1.1lbs (300-500g), compared to 8.9lbs (4,037g) for the average house cat. This means that they'll easily fit underneath the seat in front of you on an airplane, allowing for more room for the both of you than when carrying-on a cat or dog. They make a wide range of noises, but all but one are practically if not completely inaudible unless you are right next to their face. They are also nocturnal, sleeping 18-20+ hours a day, waking around midnight or thereabouts. This means that they will most likely be snoozing for the duration of your flight. In the chance they are awake, they will be able to run around their carrier with satisfaction. Finally, they are unable to travel in the cargo hold, temperature controlled or not, because they are fragile animals that require temperatures between 72-80F (22-27C), which is above many holds temperatures. Airlines advertise that the pet cargo hold is the same temperature as the passenger cabin, but with so many less bodies, it is too cold and drafty for our African friends. Everything considered, with a proper veterinarian note, hedgehog pets (African pygmy hedgehogs) should be able to fly in the cabin with their owners, the same as cats, small dogs and birds are today. Please sign this petition and reach out to the major American airline companies to draw attention to this misinformation surrounding hedgehog pets and to allow them to remain with their families during holiday travel etc! Polly and I will be very grateful!

Alexandra Clymer
137 supporters