Service Dog

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I’ve seen shoppers/customers place their dog in the shopping carts and it seems a bit unsanitary that the same shopping carts they use are also the same ones I place my produce, meats, delis, breads, etc in. I love my pets but I know they are still animals and don’t quite understand when it’s a setting where you shouldn’t be using the potty in a shopping cart. Please sign, for the customers at HEB and the people that might be allergic or even just for human decency. :)
Lesly a soutenu : Stop bringing non service animals into HEB
Just for everyone to understand, H-E-B already has a corporate policy down to the store level that management should be aware of and should be enforcing. This policy states Service Animals are welcome into the building; they perform medical care or medical services to their owner. This policy also states that pets are not allowed in store. I have witnessed pets attacking service dogs in H-E-B, I have witnessed pets peeing on displays in H-E-B, I have witnessed pets even peeing on guests in H-E-B, I have witnessed a small dog bite a child inside of H-E-B. Service animals are certified and TRAINED to perform extraordinary tasks that pets have not been trained to do. PETS belong at home, NOT in a grocery store. Store employees do not get paid for “pet clean-ups” that is NOT AT ALL a normal and necessary duty of their job description… AT ANY JOB LEVEL TITLE. H-E-B will get themselves into a lawsuit with dog attacks if they do not act fast.
Kallie a soutenu : Stop bringing non service animals into HEB
Just for everyone to understand, H-E-B already has a corporate policy down to the store level that management should be aware of. This policy states Service animals are welcome into the building, pets are not. I have witnessed pets stalling service dogs in the stores, I have witnessed pets peeing on displays, I have witnessed pets even peeing in guests. Service animals are certified and TRAINED to perform extraordinary tasks that pets have not been trained to do. PETS belong at home, NOT in a grocery store.
Kallie a soutenu : Stop bringing non service animals into HEB
As someone who worked at HEB but sadly no longer is due to management retaliating against me for having an injury...my time was great until the dogs that aren't service animals would come by the bakery where there is OPEN FOOD and it was nasty. I tried to tell management but nothing was done. It is a food hazard, it is a danger, it is not trendy or cool especially when a REAL service animal is trying to their tasks and the fake ones interfer with that. Changes need to happen at HEB and I mean alot of changes.
Yuna a soutenu : Stop bringing non service animals into HEB
my nephew is extremely allergic to dogs, and can’t be near them. His parents should be able to take him to HEB without fear he’ll have an allergic reaction.
gilbert a soutenu : Stop bringing non service animals into HEB
i work at HEB and I have a severe allergy to dogs, when I have to deliberately make another path to avoid the non-service animals, it's super inefficient for my time. and if I do have an allergy attack, I 100% have to go home and I don't want that.
Sarah a soutenu : Stop bringing non service animals into HEB
After years of qualifying for DAS, I was denied. Not only did it make my experience, difficult, but brought such anxiety as the alternatives make you talk and disclose personal information in in my case very embarrassing information to cast member. I literally had a cast member directly ask me what my issue was and made me tell them just to then deny giving me an option that could work. How sad that for someone whose life has been altered by something beyond her control, who needs the accommodation, and who has tremendous anxiety over being put in this position, I have been made to feel embarrassed, deserted by a company that I have supported for years, and singled out in a direct discrimination as a non neuro diverse adult. To say that the only people who need accommodations are people who don’t understand standing in line, which is what I was told, and to be assessed by non-medical people, is an insult. And for Disney, to essentially expect all those used to qualify for gas to shell out hundreds of dollars for accommodations essentially is 100% wrong. This is not the Disney that Walt would have wanted! I only wish these people are making the decisions could suffer like those of us who have legitimate reasons for the DAS; I am sure we all would gladly not have our issue/diagnosis if we could.
Marci a soutenu : Stop excluding disabled people from Disneyland and Disney World with new policy
My family and I went to Disneyland when I got my first piwet chair in 2012 and We were treated so well by using the disabled pass. I felt for the first time in a long time that I belonged, that I could participate instead of always being on the sidelines.I am thankful for that trip . I am so ashamed of Disney for ruining that for us physically disabled people along with developmentally disabled people they will not accept. They say they talked to “experts” how About talking to your guests and their experiences and also about their disability - it is not a one size fits all thing you know! Each disability is different be physical or mentally and should be treated as such. I am appalled at the disabled people who abused the system- they should be banned by Disney but the rest shouldn’t have to pay a price. It makes me sad that I will never again go to Disneyland or ever visit Disneyworld. Especially now that I lost the lower half of my left leg. And I can no longer walk anymore. Disneyland was the one place I felt the same as everyone else. It’s a shame they took that away. Tina Fink
Tina a soutenu : Stop excluding disabled people from Disneyland and Disney World with new policy
My experience was deeply upsetting and discriminatory I endured during my attempt to renew my Disability Access Service (DAS) pass at Disneyland. As a devoted annual pass holder and long-time admirer of the park's magic, I am profoundly disappointed by the insensitive and unprofessional treatment I received. In 2016, I suffered a severe stroke requiring six hours of brain surgery. This resulted in ongoing neurological challenges, including a seizure disorder exacerbated by stress and anxiety. These conditions, while not visually apparent, significantly impact my ability to navigate the sensory overload and crowded environments of Disneyland. I have utilized the DAS pass to manage these challenges and enjoy the park with my husband, my primary support person. I met with an agent wearing a face mask virtually to renew my DAS pass. Instead of a compassionate and understanding exchange, I was subjected to a humiliating and demeaning interrogation by a young male employee. He instructed me to adjust my lighting, demonstrating a lack of professionalism and sensitivity. He then proceeded to question me about my ability to perform routine tasks, specifically asking if I could "go to the grocery store and work." I explained that I utilize curbside pickup for groceries and work from home with accommodations, highlighting the fact that my disabilities manifest differently in various environments. Despite explaining my medical history and the impact of my conditions, I was denied the DAS pass. The employee stated that medical documentation was not accepted, yet refused to acknowledge the validity of my invisible disabilities. He then offered a temporary solution of three FastPasses for three pre-booked visits, which is not a sustainable or appropriate accommodation for my ongoing needs. Furthermore, he suggested that my husband wait in line while I waited at the ride entrance, which I explicitly declined due to my anxiety and fear of being separated from my husband, especially considering my history of seizures, including an aura experienced at Disneyland. His response, "ok, just throwing it out there," demonstrated a lack of empathy and understanding of my concerns. The employee informed me that I could reapply for the DAS pass, but if denied, I would be ineligible to reapply for six months. This inconsistent and contradictory information added to my confusion and distress. The entire process was deeply humiliating and triggered significant anxiety and panic attacks, which I have experienced previously when attempting to renew the DAS pass. This experience has significantly diminished my enjoyment of Disneyland, which has always been a source of joy and magic for me and my husband. I implore Disneyland to: * Conduct a thorough review of its DAS application process, ensuring it is sensitive, respectful, and inclusive for individuals with invisible disabilities. * Provide comprehensive training to all employees involved in the DAS process, emphasizing empathy, understanding, and the recognition of invisible disabilities. * Reconsider its policy regarding medical documentation and establish a clear, standardized process for its submission and review. * Establish a transparent and accessible review and appeal process for DAS denials. * Ensure that interactions with guests regarding medical information are conducted in a private and respectful manner. * Address the conduct of the employee in question, ensuring that all employees adhere to professional and empathetic standards. We used our 3 scheduled visits and booked a few more, but my health was more important; I only wish Disneyland thought the same.
leila a soutenu : Stop excluding disabled people from Disneyland and Disney World with new policy
I haven’t been able to enjoy the parks since the height of the pandemic. The lines and crowds and be overwhelming for a veteran with multiple orthopedic injuries and PTSD. I don’t go to the parks often and when I do, the ECVs are usually waitlisted.
Johnny a soutenu : Stop excluding disabled people from Disneyland and Disney World with new policy

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