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Disabilityinclusion
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My daughter struggles with the concept of queuing. She’s 22 and non verbal. She’s not going to suddenly understand now. She even struggles in the queues that mix with fast track. All she can see is the big queue in front of her rather than seeing that it moves quickly. She is getting better with those on a quieter day but not always. If she’s in meltdown it’s a struggle to move her away though in the closeness of the queue.
The thrill and the fun that she gets from the rides are her everything.
It makes me really sad as Alton towers has actually helped her achieve so much over the years. When she had new medication that she didn’t want to take she was rewarded with a trip to AT for taking it. We made cut up laminated photos of AT rides with Velcro and gave her a piece for each step from the front door to getting in the taxi to school when she refused to go. When she lost the only bottle she would use. We said she if she used her new bottle she could go to AT. She had a sip before each ride. AT really helped her to achieve goals that were difficult for her.
We only ever visit quiet days but she still needed the rap.
We actually did try a day when rap wasn’t available. She had a meltdown and AT sent her to customer services to be given it as they saw how the queuing affected her.
I have actually praised Alton towers for the new prebooking of rap as the rap queues were way too long for her.
To think that she may never go again is actually heartbreaking
Tracy supported: Hidden Disabilities Still Need Support: Change The Ride Access Pass System ImmediatelyA company that has won awards for being autism friendly, now shunning all the families who rely on RAP to have days out made accessible. Those passes were a lifeline to so many ND people. This new rule, which literally came into place AFTER everyone had booked the first round of RAP, has devastated so many. Learning difficulties, ADHD, and autism are all recognised disabilities and they shouldn't be discriminated against.
Victoria supported: Hidden Disabilities Still Need Support: Change The Ride Access Pass System ImmediatelyThe only reason we go to alton towers is having the pass. If we didnt have it my daughter would never experience days out. She absolutely cannot stand in the lines for that amount of time it causes her extreme anxiety being so crowded she has autism. Its also ridiculous to say we have videos and a sensory room we arent going there to watch videos how is that going to help anybody with autism like its a magic wand or use sensory rooms thats not what we are paying money for. Why have merlin not added the crowds as is stated on the other cards. Her long planned 16th birthday weekend at towers is now ruined and we have lost a lot of money with hotel bookings and tickets etc that has been planned a long time as you have to do with nurodivergent people!
Colleen supported: Hidden Disabilities Still Need Support: Change The Ride Access Pass System ImmediatelyYou’re not alone — a community of supporters is ready to back you.
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