Remove online reviews of doctors!
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Doctors and other healthcare providers are reviewed on online review sites, similar to other businesses. We, however, are not like those other businesses. These online reviews are an open forum to the public written by patients, who are allowed to share their stories and photos explaining their experiences that they had with their doctor. Often these reviews are negative and accuse the doctors of complications or mismanagement from medical visits, treatments and procedures that they have had. Unlike other businesses, we, the doctors, are not allowed to respond, to defend our case or share any facts or photos to the public because of HIPAA and medical privacy laws. We, the doctors, find this extremely unfair and unjust. If patients are allowed to review us, then we should be able to defend the review and be able to state publicly our side of the story.
This is a clear cut prohibition and violation of our rights to defend ourselves and to protect our names and reputations. These reviews that are often one sided, impact our livelihood and medical practices. They also cause emotional distress to the doctors, who cannot explain their side of the story that is out in the public forum for others to read and believe. Also, many doctors fearing poor reviews will overprescribe and overtest just to "satisfy" patients. We, the doctors, should not be pressured to do things to get good reviews. We want to provide medical care not customer care. This effects the care to our patients and society as a whole.
We ask for immediate withdrawal of ALL doctors and providers, who are affected by HIPAA and medical privacy laws, from being reviewed on these online review sites. Until we can defend ourselves, a review should not be posted to which we cannot respond.
- U.S. House of Representatives
To online review sites,
We physicians, health care providers and patients feel that online review of doctors is unfair. If patients are allowed to put posts regarding their medical treatment and care, then we, the physicians, should be able to respond. Unfortunately, due to HIPPA we are unable to defend ourselves. Because of this we asked that online review of medical practices, treatments and care be removed or remove reviews of doctors completely from this sites.
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