I am one of the proud owners of a Jaecoo J5 EV, living in Australia and actively participating in several owner groups where we share our experiences and concerns. Over recent months, a significant issue has been consistently raised by many fellow J5 EV owners—the regenerative braking system in our vehicles. Particularly in the Medium and High settings, the braking feels unusually jerky and inconsistent, affecting the overall driving experience and raising safety concerns.

Regenerative braking is a critical feature in electric vehicles, designed to not only enhance driving efficiency by converting kinetic energy into battery power but also to provide a smooth and responsive driving experience. However, in the case of the Jaecoo J5 EV, this system seems to be falling short of expectations, causing discomfort and potentially endangering drivers and passengers.

A smooth and predictable regenerative braking system is not just a preference but a necessity for both safety and the performance that we expect from driving a J5 EV. Therefore, the request we're making to Jaecoo, a sub-brand of Chery, is not unreasonable or unjustified. It is about fulfilling a promise to us, the consumers, who chose this model for its innovativeness and potential.

There is precedent for addressing such issues through software updates. Many automotive manufacturers have successfully rolled out enhancements, bug fixes, and optimizations in the past. Customers rely on manufacturers like Jaecoo to continuously improve their products, and a software update could be a feasible and cost-effective solution to this problem.

We call on Jaecoo to prioritize this issue and develop a software update to address the inconsistencies and harshness in the regenerative braking system of the J5 EV model. By doing so, they will not only enhance customer satisfaction and trust but also demonstrate their commitment to safety and innovation.

This is a pivotal moment for Jaecoo to listen to its customers and to act in a responsible and prompt manner. Resolving this issue will reinforce customer loyalty and ensure that the J5 EV lives up to its potential as a leader in the electric vehicle market.

We urge you to join us in signing this petition to show Jaecoo that we, the owners and users, are serious about improving our driving experience and safety. Your support is crucial in driving positive change.