Over the past years, Amazon has witnessed an exponential growth globally, including in our community in Cranbrook, BC, Canada. Having efficient and reliable delivery services is crucial for the positive customer experience that Amazon aims to provide. However, many community members have raised concerns over the current changes with a new delivery provider, Itelcom, and request to keep the delivery service to BNI ONLY. Users have reported issues ranging from delayed packages to problematic delivery practices with Itelcom.

On the contrary, BNI's reputation for handling deliveries effectively and professionally has garnered positive feedback from communities where it operates. Therefore, we are urging Amazon and other stakeholders to make BNI the prime delivery service in Cranbrook, BC, instead of Itelcom. This transition will not only enhance the customer experience but also increase customer satisfaction and trust in Amazon's services.

We believe this change will positively impact nearly 20,000 residents of Cranbrook who likely use Amazon for a wide variety of needs, from daily necessities to exclusive products.

Please join us in urging Amazon and related stakeholders to have BNI handle all Amazon deliveries in Cranbrook, BC. This is a call for better service, reliability, and overall customer satisfaction. Sign the petition today.