We, the concerned citizens of Walla Walla, urgently call upon the City to conduct a thorough investigation into the alarming surge in water bills during the months of June and July 2023. This surge, which coincides with the introduction of a new water system, raises serious questions about its impact on our bills. We demand a comprehensive analysis of the factors driving this sudden increase and a clear determination of whether the new system is the root cause.

To shed light on this matter, we insist on a meticulous comparison of water usage per hour and geographical locations, drawing parallels to the same months in 2022 where applicable. This data-driven approach will unveil any anomalies and reveal the true extent of the issue. Furthermore, we call for an in-depth explanation of the new system's data collection methods to ensure transparency and accuracy.

In the spirit of fairness, we emphasize the importance of potential refunds for overpayments resulting from inaccuracies in water consumption recording. If the investigation confirms that our bills were inflated due to system flaws, it is only just that we are reimbursed accordingly.

We implore the City to promptly share its findings in a public forum, within a reasonable timeframe. Transparent communication of the results, along with retroactive refunds if applicable, will restore our faith in the water billing system and demonstrate the City's commitment to accountability and the well-being of its citizens.

Our collective voice echoes the call for an equitable resolution and urges the City of Walla Walla to act swiftly and decisively in addressing this pressing issue.