Mandatory Internet Service / Proposed Approximately $75 Monthly HOA Charge

To: The Woodlands Hills Residential Community, Inc. Board of Directors, HOA Management, and Howard Hughes
Re: CentricConnect/Centric Fiber agreement and proposed mandatory internet charge

We, the undersigned homeowners of The Woodlands Hills, respectfully request that the HOA Board pause implementation and billing of any mandatory community-wide internet charge until homeowners have received complete information about the agreement, had a meaningful opportunity to review it, and the Board has confirmed that the agreement and any resulting assessment are authorized by the Association’s governing documents and applicable Texas law.

WHAT WE ARE REQUESTING

1. Pause implementation of the mandatory internet charge and any related billing while the concerns below are reviewed.

2. Provide homeowners with a complete copy of the agreement with CentricConnect/Centric Fiber, including all exhibits, addenda, pricing terms, renewal provisions, termination provisions, minimum commitments, and any provisions concerning future price increases or caps, subject only to lawful redactions.

3. Provide the Board minutes, agendas, notices, resolutions, and other non-privileged Association records concerning the proposal, negotiations, approval, and execution of the agreement.

4. Provide the specific provisions in the Declaration, bylaws, Community Manual, or other governing documents that the Board relies upon as authority to enter the agreement and require every homeowner to fund the service through HOA assessments or charges.

5. Clearly explain the total financial obligation to the Association and homeowners, including the initial monthly amount, duration of the agreement, renewal terms, all fees, escalation provisions, and the meaning of any statement that increases will be “capped.”

6. Explain why homeowners may not use another internet provider while still being required to pay the HOA charge, without our consent, and explain what happens to homeowners who do not want, need, or use the service.

7. Disclose whether competing providers were solicited or considered and, if so, identify the process used to evaluate price, service, and contract terms.

8. Provide homeowners a meaningful opportunity to ask questions and express their views before implementation. If a homeowner vote, membership approval, amendment, or other owner action is required by the governing documents or applicable law, that process should occur before the charge is imposed.

9. Request that the Association obtain and disclose an independent legal review of the Board’s authority under the governing documents and Texas law before enforcing a mandatory charge of this nature.

10. Explain why the Board believes this arrangement does not create a monopoly or otherwise restrict homeowners’ ability to choose their internet provider. If CentricConnect/Centric Fiber is being given exclusive or preferred access to the community, please provide the specific contract provisions establishing that arrangement and explain whether homeowners are permitted to obtain and use service from competing internet providers. If competing providers are restricted or excluded, please explain the reason for that restriction, who authorized it, and what authority the Board has to limit homeowners’ ability to choose their own internet provider.

WHY WE ARE ASKING

We are not opposed to better infrastructure, faster internet, or improvements to our community. If CentricConnect/Centric Fiber provides excellent service at a competitive price, many residents may choose to use it. Our concern is the process and the exclusion of homeowners choice when a private service becomes a mandatory HOA-funded expense.

Based on the announcement provided to residents, the proposal was presented to the HOA Board on August 5, 2026, and formally adopted on September 1, 2026. Residents were then informed that approximately $75 per month may be added to HOA assessments for internet service. That is approximately $900 per year per household if charged for a full year Many homeowners are currently paying less than half of that amount annually for their internet service, making this proposed mandatory charge a significant additional financial burden for residents.

For a recurring expense of this magnitude, homeowners are entitled to complete transparency. Many residents already have internet providers they are satisfied with, and some may pay less than the proposed amount or have other arrangements. A mandatory charge raises important questions about contract authority, assessment authority, disclosure, owner rights, and the terms of the agreement.

TEXAS LAW / OWNER RECORDS RIGHTS

This petition does not state that the agreement or charge is unlawful. The legal authority depends on the Association’s recorded governing documents as well as applicable Texas law. Texas Property Code § 204.010 gives a property owners’ association certain powers, including making contracts, adopting budgets and collecting assessments for authorized purposes, and imposing charges for services provided to property owners—but those powers are expressly subject to the restrictions, articles, bylaws, and other applicable law.

Texas Property Code § 209.005 also provides homeowners with rights to inspect and obtain copies of Association books and records, subject to statutory exceptions and procedures. A written records request generally must be sent by certified mail and must identify the records requested. The statute sets deadlines for inspection or production.

Accordingly, we are asking the Board to identify the exact governing-document authority for this specific agreement and charge rather than assuming that a general power to contract automatically authorizes every type of mandatory homeowner expense.

PETITION

By signing below, I am asking the Board of Directors to pause implementation of the mandatory internet charge, provide the requested records and contract information, explain the legal and governing-document authority for the charge, and provide homeowners a meaningful opportunity to be heard before the charge is implemented. I do not support decisions that raise our HOA fees or create significant new financial obligations without homeowners first being given the opportunity to review the proposal, ask questions, express their concerns, and have a say in the decision. Homeowners should also be able to review all relevant documents, including meeting notices, agendas, meeting minutes, contracts, records showing who voted, how the decision was approved, and all other documents related to this decision before being asked to accept an increase in our HOA fees.