This is not a minor billing inconvenience issue, this petition is about a payment processing system that has gotten away with thousands of dollars of unauthorized charges with just my accounts alone. I can only imagine what the total amount of unauthorized charges they get away with from Americans as a whole. It’s time congress and the executive branch put a stop to these illegal practices once and for all!

 

 

My story:

This has been years of frustration, thousands of dollars in disputed charges, and endless cycles of canceling subscriptions that somehow come back. Sometimes for different amounts than previously recorded.

 

I have a lot of documented proof of repeated Google Play and Google Pay charges across multiple devices, multiple Google accounts, and multiple payment methods — including credit cards, debit cards, and PayPal.

I have:

• Canceled subscriptions

• Removed payment methods

• Filed disputes one charge at a time

• Received automated denial emails

• Watched subscriptions restart

• Seen charges double-billed

• Been told by my bank to “contact Google first”

• Tried to remove cards only to be forced to replace them with another active payment method

And the cycle continues.

At this point, after years of dealing with this across Samsung devices, I gave up entirely and switched to Apple devices — a decision that cost me thousands more — simply to escape the billing chaos.

No consumer should have to change ecosystems just to stop unauthorized charges.

 

What Is Happening

Across years of order history, I have found:

Recurring storage charges after cancellation
Multiple subscription tiers (100GB, 200GB, 2TB) overlapping
Repeated small-dollar charges that add up significantly
Subscriptions restarting after being canceled
Charges routing through Google Play instead of directly through the service
Dispute requests denied with generic template emails
No meaningful live fraud department

I have attached screenshots as examples — but this is only a fraction of what has occurred across several accounts and payment methods.

The financial impact is in the thousands.

The emotional impact is worse.

 

This Is Bigger Than One Person

Millions of consumers are experiencing similar issues:

• Seniors

• Parents managing children’s devices

• Small business owners

• Individuals with multiple Google accounts

• People who don’t even know which account is being charged

Digital billing is becoming more complex than banking — but without banking-level protections.

Banks must:

✔ Provide live fraud departments

✔ Investigate disputed transactions

✔ Follow Regulation E standards

✔ Offer structured error resolution

 

Google processes billions in payments annually.

They store more consolidated payment data than any banks.

Yet when unauthorized charges occur, consumers are routed to automated forms and templated denials.

There is no clear, accessible fraud hotline.

There is no bulk dispute option.

There is no consolidated charge dashboard across accounts.

There is no transparent investigation report when disputes are denied.

 

The Payment Method Trap

Consumers report being unable to remove a card unless another active payment method is added.

If you try to cut access, you are required to replace it.

If one card fails, charges may attempt to process through another  mysteriously linked method — including PayPal or Cash App.

Consumers should be able to:

✔ Remove all payment methods

✔ Fully disable billing profiles

✔ Permanently cancel subscriptions without fear of silent reactivation

 

The Real Issue

When a company holds:

Your credit cards

Your debit cards

Your PayPal, Cash App, Chime, Zelle, 

Your device payment credentials

Your subscription authorizations

And you cannot easily stop charges or speak to a live fraud specialist —

That is a consumer protection gap.

Digital payment processors should not have weaker fraud safeguards than banks.

This has Gotten Out of Hand

 

I have spent years hunting down charges.

Canceling.

Re-canceling.

Cross-checking accounts.

Switching cards.

Disputing.

Re-disputing.

Only to see charges return.

This should not require investigative-level effort from the consumer!!

And I am not alone.

Search online.

Read forums.

Look at complaint databases.

The volume is staggering.

 

What We Demand

Mandatory live fraud support
Bulk charge dispute functionality
Transparent authorization logs
True cancellation protection
Full payment method removal rights
Independent audit of billing practices
Equal fraud protection standards as financial institutions

This Is About Accountability

This is not about avoiding legitimate subscriptions.

This is about stopping unauthorized billing cycles and restoring consumer control.

Digital platforms handling billions in consumer funds must be held to bank-level accountability.

 

Sign This Petition:

Consumers deserve transparency.

Consumers deserve control.

Consumers deserve protection.

Sign. Share. Demand reform.