"Convenience should not take priority when it comes to safety in medication for our patients.” - Jackson Beach, Pharmacist  In this shocking study performed a university, 80% of medications shipped by mail order reached temperatures considered unsafe by regulatory bodies, the FDA and United States Pharmacopeia (USP). Click here to watch our story in this documentary that some of the largest health insurers have attempted to remove. 

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The following is for all patients forced to store their medications unethically by the insurance companies that have merged with mail order pharmacies and have made mail order the only option of coverage.  

The truck leaves without air conditioning
a steel furnace on wheels,
its sides still radiating heat
into the afternoon.

On her porch waits a flimsy plastic bag.
No box.
No ice.
Just a thin, white bag
clinging to the shapes of bottles inside.

Her insurance calls it “coverage.”
Mail order only.
No exceptions.
No local pharmacy.

She holds the bag.

It burns.

Inside are the pills that keep her son’s transplanted liver alive
the liver he carries because a child somewhere
did not get to grow up.
Because another mother said yes
through unbearable grief.

She tears the bag open.
The bottles are scorching.
Store at room temperature,
the labels insist,
as if room temperature exists
in the back of a summer truck.

Without these pills,
his body could mistake gift for threat,
undo what surgeons stitched,
transplant rejection.

He sits at the table,
scar across his stomach beneath his shirt,
alive in a way that feels
both fragile and fierce.

She lines the bottles on the counter,
waiting for them to cool,
as if cooling could reverse
hours in a metal oven.

After a child’s death and parents grief

After a miracle.
After everything

it should not come down
to a plastic bag
and a policy number.

But it does.

So she steadies her hands,
watches him swallow hope,

and witnesses that sometimes injustice and abuse of patients arrives quietly
sealed in plastic,
left in the scorching sun.

Please know that freezing temperatures can also impact medications.

Patients should always be allowed to choose their pharmacy and to protect the integrity and safety of their medications.

Loretta Boesing, Patient Advocate & Loving Mother of a Transplant Survivor

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Thank you to everyone who does anything to help stand against this injustice. 

Loretta@uniteforsafemedications.org