Petition update

We've been heard!

David Dixon
Singapore, Singapore

Sep 16, 2016 — Hello Petitioners,

As I reported 2 days ago, I have forwarded our petition to Dr Koh Poh Koon and Ms Low Yen Ling. They in turn have forwarded our concerns to the relevant authorities.

At 12:22pm today I received this email reply from Ms Jasmine Tan, for Permanent Secretary Ministry of Trade and Industry.

========
Dear Mr Dixon,

We refer to your email to Dr Koh and Ms Low.

We understand the concerns of customers who are seeking recourse from Samsung. The Consumers Association of Singapore (CASE) has raised these concerns to Samsung, and requested that Samsung aligns its recourse to local consumers with what is being done in other jurisdictions. We understand that Samsung has yet to respond to CASE.

We will share your comments with CASE who will keep you updated on progress.

Thank you.
Jasmine Tan (Ms)

For PERMANENT SECRETARY
MINISTRY OF TRADE AND INDUSTRY
=========

So the ball is now in Samsung Singapore's court. Let's see how they respond!

Also, I am going to post this email reply on Samsung Mobile Singapore's Face Book page. Please look for the post and like or comment to give it prominence. Do please be respectful with comments.

We have just made the 500 signature mark.

With luck, the email above might encourage more people sitting on the fence to jump to our side.

A (Cautious) Congratulations Singapore Note 7 owners,

Please keep up the good work, and I'll pass on information (it seems CASE will now communicate with us) as it comes to hand.

Best,

David Dixon


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