

UPDATE as on 22/12/2023
Still awaiting an independent police conduct authority investigation outcome and a Subject Access request of the call i made that day, as unlike the neighbour who was told staright away two days before to call NHS 111 , i was told i was going to be transfered by the handler to a queue for a call back which took 8o minutes.
i also requested a copy of my call to NHS 111 which i received and it was heavily redacted, at first they said it was due to data protection, but after speaking to the information commissioner's office that was wrong as the deceased person has no data protection, i went back to NHS 111 with that information and now they are saying all the information i gave them about Ricki is protected by the Access to Health act, even though its my voice giving them his information, plus a large part of the call is missing and other things i discussed with them has been redacted, like the part where they knew nothing about the police's new policy plus parts like when the ambulance control call me and i asked where amulance was this was a 17:08, and they said they were busy but they would bump it up the queue, all redacted and why? as its not Ricki's Data ? .
I also put a complaint in and it was investigated by the ambulance service , they said it was done correctly BUT they also said this
The staff involved at NHS 111 achieved the expected standard at NHS 111 audit. The staff
will be receiving feedback following this investigation from their Team Leader as part of the
investigation process. This will be given on a one-to-one basis.
Moving forward the Yorkshire Ambulance Service trust is working alongside the police and
other services to educate and understand the right care right person policy. To ensure
serious incidents like Mr Kendrew-Gillatt case can be handled better in future to ensure the
patient gets the most appropriate care in a timely manner.
A staff update to inform all staff of the ‘Right Care Right Person Policy’ is in the process of
being developed to ensure staff are aware of this policy and improve their knowledge of the
policy, to avoid incidents like this in the future.
But according to the police all services where running the new Right Care Right person policy, but this concerns me as above it not saying it was correctly done but they are saying as well it was correctly done, so why are theymaking it so difficult to get answers
Ive since logged a complaint with the Parliamentary Health Ombusman, who has advised i go one last time to the ambulance service with my issues with their investigation response letter and if i get or dont get the answers i' have to go back to the ombusman.
Stll awaiting the police investigation and copy of call. Coroner's opened an inquest and adjorned as after 6 months we still don't have a date or cause of death, awaiting pathology results.
Sadly know what his upbringing was like , his family apart from his dad and me are the only ones interested in getting answers in to the mess on that day which was a result of the Right Care Right Person policy to save police time , unfortunatly the police still ened up attending and if ricki was not in the property then the policy would still have to attend as he would have been classed as Missing, so wheres the time saving there???
In the end we don't know if a speedier response would have saved Ricki but mistakes like this will proberly cost lives . Its been a hard 6 Months doing this alone but i won't stop till i get the truth as i'm the only one fighting for him.