As an avid player and dedicated customer of Royale High, I have invested in the x2 and x4 diamond multiplier gamepasses, spending my hard-earned money to enhance my gaming experience. Like many others, I made this purchase in good faith, trusting the developers to deliver what they promised – a permanent boost to our diamond earnings in the game. The sudden removal of these multipliers without any form of compensation has not only left myself but countless other players feeling wronged and disheartened. The virtual items that they promise are nowhere near an actual compensation.

The removal of the diamond multipliers is not just a disappointment but an unfair business practice that undermines customer trust. In consumer goods, be it physical or digital, what we purchase is expected to remain consistent with the value advertised at the sale. The abrupt takeaway of our diamond boosts feels unlawful, as it strips us of the benefits we paid for, akin to buying a lifetime subscription only to have it revoked without notice.

The solution is clear and just: Royale High developers should promptly restore the x2 and x4 diamond multiplier gamepasses, virtual item compensation is not an option. I am aware that full refund is not possible because of the current Roblox TOS. The only solution is to revert this awful change. Such actions will not only restore trust but also demonstrate a commitment to fair and ethical practices.

Join me in calling upon Royale High to address this issue responsibly and fairly. Sign this petition to urge them to revert their decision or provide appropriate compensation to affected players. Let’s ensure that our voices are heard and that our rights as consumers are respected.

15 U.S.C. § 45(a)(1)
“Unfair or deceptive acts or practices in or affecting commerce are hereby declared unlawful.”

1. Selling a digital item as a “purchase” creates a reasonable ownership expectation
Under FTC doctrine, an act is deceptive if:

A representation, omission, or practice
Is likely to mislead a reasonable consumer
And is material to the consumer’s decision
If a company markets a digital game pass using words such as:

“Buy”
“Purchase”
“Own”
“Permanent access”
Then a reasonable consumer would believe:

They are receiving ongoing access
That access will not be arbitrarily removed
Their payment secures something of continuing value
Removing the item later contradicts the original representation.