Require sellers to refund buyers' survey costs if sale cancelled

The Issue

I recently faced a situation that left me both financially and emotionally drained. Just as I was about to seal the deal on my dream home, the sellers abruptly removed their property from the market. This unexpected decision came at a great cost to me, nearly £1000 spent on title search fees and builder surveys, all towards a house I was ready to call my own. Yet, here I am, without the house and bearing the unnecessary financial burden.

This isn't just my plight—this issue affects countless potential homeowners across the UK. When buyers invest money into title searches and surveys, it is in good faith towards the committed purchase of a property. But when sellers remove their property from the market at the last moment, buyers are left without recourse and with substantial costs that benefit the sellers alone.

The housing market already poses enough challenges without the added stress and financial loss that situations like mine create. Buyers deserve protection and fairness in their purchasing process, akin to the rights granted to sellers.

I am calling on real estate regulators and policymakers in the United Kingdom to mandate that sellers who withdraw their property from the market at the brink of contract exchange must refund the buyer their incurred costs for title searches and builder surveys. This change would ensure a fairer and more balanced property market, protecting the interests of potential homeowners who suffer financially due to unilateral seller decisions.

By signing this petition, you are standing against the current injustice faced by many home buyers and advocating for a fair, accountable system that binds both parties to equitable terms. Join me in pushing for legislative change, demanding that sellers bear responsibility for their sudden decisions, and ensuring future buyers are spared from such unnecessary financial losses. Sign this petition to help make a change in the UK housing market now.

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The Issue

I recently faced a situation that left me both financially and emotionally drained. Just as I was about to seal the deal on my dream home, the sellers abruptly removed their property from the market. This unexpected decision came at a great cost to me, nearly £1000 spent on title search fees and builder surveys, all towards a house I was ready to call my own. Yet, here I am, without the house and bearing the unnecessary financial burden.

This isn't just my plight—this issue affects countless potential homeowners across the UK. When buyers invest money into title searches and surveys, it is in good faith towards the committed purchase of a property. But when sellers remove their property from the market at the last moment, buyers are left without recourse and with substantial costs that benefit the sellers alone.

The housing market already poses enough challenges without the added stress and financial loss that situations like mine create. Buyers deserve protection and fairness in their purchasing process, akin to the rights granted to sellers.

I am calling on real estate regulators and policymakers in the United Kingdom to mandate that sellers who withdraw their property from the market at the brink of contract exchange must refund the buyer their incurred costs for title searches and builder surveys. This change would ensure a fairer and more balanced property market, protecting the interests of potential homeowners who suffer financially due to unilateral seller decisions.

By signing this petition, you are standing against the current injustice faced by many home buyers and advocating for a fair, accountable system that binds both parties to equitable terms. Join me in pushing for legislative change, demanding that sellers bear responsibility for their sudden decisions, and ensuring future buyers are spared from such unnecessary financial losses. Sign this petition to help make a change in the UK housing market now.
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The Decision Makers

Property Ombudsman
Property Ombudsman
The Property Ombudsman Unit 159756, PO Box 7169, Poole, BH15 9EL
Property Redress
Property Redress
info@propertyredress.co.uk
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Petition created on 26 January 2026