For over a month, the residents of Westow, North Yorkshire, have been grappling with constant internet outages. As someone who relies heavily on this service, I've personally spent countless hours on the phone with customer services and at home with BT engineers trying to find a resolution. Despite our efforts, the issue remains unresolved, even after being escalated to Openreach, who, unjustifiably, closed the case.

The implications of these persistent internet issues are dire. In Westow, where we have no mobile signal and depend exclusively on digital voice, the internet serves as our lifeline for communication. It's our only means of contacting the outside world for both voice and online interactions, affecting everything from working remotely to accessing essential services like healthcare. 

What’s more, this ongoing problem is taking a toll on local businesses and severely impacting rural productivity. Each day without a stable connection equates to lost revenue and missed opportunities for the hardworking individuals in our village.

We need Openreach to take immediate and effective action to solve this problem. Westow is not an isolated case but we need specific action. With your support, we can hold Openreach accountable.

We’re calling on Openreach to: 1) Conduct a thorough investigation into the cause of these outages, 2) Provide a clear plan and timeline for repairing the network, and 3) Regularly update affected residents on progress until the issue is fully resolved.

Fixing this issue will not only relieve countless individuals and businesses of unnecessary stress but will also ensure the village of Westow is not left behind in an increasingly digital world.

Join us in demanding reliable internet service for Westow by signing this petition. Let’s ensure our voices are heard and that necessary actions are taken.