When a property manager or the Board ignores you causing problems do as we did: File a formal complaint against the Certain Property Management company and Chardonnay Village through the  LA Attorney General's Office at 225-326-6465, or file online at: https://www.ag.state.la.us/Resources

Click on the Complaints link, then either Fair Housing or the Consumer link.

If a homeowner feels they are a victim of housing discrimination, they can file a complaint with the Louisiana Fair Housing Action Center, the U.S. Department of Urban Housing, or file a private lawsuit in Louisiana state or federal court.

For complaints concerning HOA fees, a homeowner can file a complaint directly with their HOA, the Federal Trade Commission, or the Consumer Financial Protection Bureau. Under the Fair Debt Collection Practices Act, homeowners may also file in state or federal court within one year of the violation date.

A homeowner can bring all other complaints to state court in the appropriate jurisdiction by filing a claim.

The Chardonnay Village Condominiums 
address: 1500 W ESPLANADE AVE Kenner, LA 70065;

Certain Property Management LLC, address: 3421 N Causeway Boulevard Suite 307, Metairie, LA 70002

Legal action might be an option, depending on the severity of the issue and the impact on your well-being.