She yells to the unit owner, "Every complaint you make is not going to be addressed".

Pointing an accusatory finger at homeowner. 

Yells slanderous statements at the homeowner.

Screams, to the homeowner, "You picked the wrong person for you to tangle up with".

Says, the homeowner is a nuisance. 

While yelling demeaning, injurious, and condemning statements to homeowner, She proclaims that by her authority she has appointed herself the judge, condemner, and jailer".