Stop Open Colleges from scamming hard working Australian's!

The Issue

Open Collges is Australia’s leader in online education. They pride themselves on offering flexiable online courses for students to complete at their own pace. I am  petitioning for Open Colleges to be investigarted by the Australian Government and Department of Education for their scammer and negligat behaviour. I also demand full refunds for all individuals effected by the sheer lack of care they have customers. 

My story with Open Colleges...

From 2015-2018 I was (on and off) homeless. I was under the age of 18 at the time and without the privlege of finishing school I felt my lack of qualifications, experience and knowledge of the world would mean I could never get a job. Lucky for me with hard work comes great reward. While living in my car I got a job at a local resturant and for months worked double shift after double shift, saving up all the money I could to finish school or go to TAFE. 

$6,000 in the bank I set off to the local TAFE. But after being told I wasnt a great fit, tears and a few weeks later I found Open Colleges. PERFECT! A Tafe where I can still work and complete my courses at the library in my spare time. I called and ended up crying with joy. The staff were amazing! A 1 hour phone call with a wonderful man who told me all I needed to know about the company and what they offer left me feeling elated. Everyday they were in contact with me. Sending me information, calling me and asking me questions. After a few calls I ended up opening up to one of the ladies about my situation and thanked her for the companies intensive support and communication. Things were looking great!

Days later I made the transfer. And thats when it went downhill.. FAST! All communication suddenly cut off. I received my login in details and course information via email and it was like the whole team dropped off the face of the planet. Logging onto the site was a nightmare, there was no structor, no communication, the courses NEVER worked and even though I sent over 10 messages via the chat boxes provided the team never replied. Weeks of utter dissapoinment. I called the office OVER 5 TIME!!! And emailed many more than that. And only once I demanded was I allowed to speak to someone of relivance to my issue. She was EXTREMLEY rude and basically hung up on me. 

In my car. Alone. $6,000 and all faith I had in humanity gone I honetsly did not want to live anymore. It was the lowest point in my life. To work so hard and build up your life from nothing but a broken car and your own willpower and then have a money hungry company take that all away from you is heart breaking. 

I had no one to report this too. No one to contact. No way to visit their store because they dont have one and no matter how many times I DEMANDED to speak with a manager, CEO or someone in charge they said I was not allowed. After all they know I'm a homeless kid.. What am I going to do?

So I searched online. And I found THOUSANDS of other women, men, girls, boys, PEOPLE! Who had been through the exact same experienvce as me. Betrayed, cheated, lied too, ripped off, dissapointed. Hundreds of reviews, comments and testimonials of the same experience as mine. If only I saw this sooner. 

1 year later (today) I came across Change.org. A platform where I CAN be heard. So here I am. Sharing a summary of my story in hopes of not only seeking justice for me and the thousands of other hard working Australian's who have also been cheated by this company. But also preventing the thousands who may sign up in the future. 

Please sign my petition to help bring Justice for all effected by this awful company! 

 

 

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The Issue

Open Collges is Australia’s leader in online education. They pride themselves on offering flexiable online courses for students to complete at their own pace. I am  petitioning for Open Colleges to be investigarted by the Australian Government and Department of Education for their scammer and negligat behaviour. I also demand full refunds for all individuals effected by the sheer lack of care they have customers. 

My story with Open Colleges...

From 2015-2018 I was (on and off) homeless. I was under the age of 18 at the time and without the privlege of finishing school I felt my lack of qualifications, experience and knowledge of the world would mean I could never get a job. Lucky for me with hard work comes great reward. While living in my car I got a job at a local resturant and for months worked double shift after double shift, saving up all the money I could to finish school or go to TAFE. 

$6,000 in the bank I set off to the local TAFE. But after being told I wasnt a great fit, tears and a few weeks later I found Open Colleges. PERFECT! A Tafe where I can still work and complete my courses at the library in my spare time. I called and ended up crying with joy. The staff were amazing! A 1 hour phone call with a wonderful man who told me all I needed to know about the company and what they offer left me feeling elated. Everyday they were in contact with me. Sending me information, calling me and asking me questions. After a few calls I ended up opening up to one of the ladies about my situation and thanked her for the companies intensive support and communication. Things were looking great!

Days later I made the transfer. And thats when it went downhill.. FAST! All communication suddenly cut off. I received my login in details and course information via email and it was like the whole team dropped off the face of the planet. Logging onto the site was a nightmare, there was no structor, no communication, the courses NEVER worked and even though I sent over 10 messages via the chat boxes provided the team never replied. Weeks of utter dissapoinment. I called the office OVER 5 TIME!!! And emailed many more than that. And only once I demanded was I allowed to speak to someone of relivance to my issue. She was EXTREMLEY rude and basically hung up on me. 

In my car. Alone. $6,000 and all faith I had in humanity gone I honetsly did not want to live anymore. It was the lowest point in my life. To work so hard and build up your life from nothing but a broken car and your own willpower and then have a money hungry company take that all away from you is heart breaking. 

I had no one to report this too. No one to contact. No way to visit their store because they dont have one and no matter how many times I DEMANDED to speak with a manager, CEO or someone in charge they said I was not allowed. After all they know I'm a homeless kid.. What am I going to do?

So I searched online. And I found THOUSANDS of other women, men, girls, boys, PEOPLE! Who had been through the exact same experienvce as me. Betrayed, cheated, lied too, ripped off, dissapointed. Hundreds of reviews, comments and testimonials of the same experience as mine. If only I saw this sooner. 

1 year later (today) I came across Change.org. A platform where I CAN be heard. So here I am. Sharing a summary of my story in hopes of not only seeking justice for me and the thousands of other hard working Australian's who have also been cheated by this company. But also preventing the thousands who may sign up in the future. 

Please sign my petition to help bring Justice for all effected by this awful company! 

 

 

Petition updates