A shelter reports being at 99.8% capacity, a frontline worker spends up to 45 minutes on hold at Central Intake, another worker spends an hour on the phone calling crisis centres and detoxes after learning the shelters are full, a nurse reports women sleeping in chairs all night have swelling of their lower extremities. This month on March 15 the city will close its two overnight warming centres and the Out of the Cold program begins to shut down its 800 beds. Where will the people go?