One agency reports that 20% of their clients sleep 'rough' - they are older men. A shelter reports being at 99.8% capacity - last week 60 men put their name on their waiting list hoping to get a bed. A young couple are evicted from their tent beside the Toronto Homeless Memorial. A front-line worker spends an hour with a woman on the phone trying to find her a shelter bed. Another worker calls crisis centres, even detoxes when no shelters available - they're full too.