Petition updateDexcom: Fix G6Share Your Sensor Errors on Social Media with #FixG6
Kuʻulei DengCA, United States
Sep 26, 2020

Every single G6 sensor has failed before even the 5th day since I've written this petition. We even changed her 2-month old transmitter (supposed to last 90 days) hoping that would help, but it didn't. So, now we have to ask for that to be replaced (see previous update for Tech Support online request form and spare yourself the agony of a long phone call with Cust Serv).

Please keep checking my Stories on Instagram @type1diabetic_life and share this petition with everyone including friends or caregivers of diabetics who rely on this medical device.

Share your Sensor Errors on Instagram, Facebook and/or Twitter with #FixG6 and tag @type1diabetic_life for a repost. Simply take a photo of the receiver or screenshot from main users phone of the Sensor Error.

We must keep the momentum going. Let's get to the next goal of 1,000 signatures before we can take it to the next step! Goal: 10,200 signatures - less than 1% of Kevin Sayer's total compensation as of July 2020 ($10,279,373 according to Wallmine.com).

Thank you for your time, support, and empathy. We must hold Dexcom and any medical device company to higher standards. Our children's lives depend on it. Our health and mental well-being as her only caregivers during this pandemic depend on it.

Best regards,

Shelsea & Coral

NOTE: Although both the Dexcom and Follow apps and adhesives remain an issue, Sensor Errors have been the longest reliability issue since it's release in 2018. All issues and suggestions for improvements are listed in the petition.

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