Duke Energy Indiana - No Transparency on Bills & Choice of Provider

Indiana Citizens are suffering, specifically in Mohawk, County of Hancock, Indiana.

Due to the broken nature of our monopoly electricity system, our residents are facing:

• Constant Rate Hikes as Duke Energy uses its customers’ hard-earned money to rig the system into allowing construction of unnecessary fracked gas pipelines and power plants
• Duke will not provide clarity as to why our bills continue to increase while our usage has decreased
• Our bills have increased after our meters have been replaced
• We should be able to view our actual electrical usage at any given time. This is not possible. Duke Consumer Affairs provided in writing “You will not be able to read the meter to determine your usage. The way the meter is set up, it will flash numbers, however one set of numbers will be how much usage was consumed, the other set of numbers will show how much was pushed back”
• Duke will not provide peak rates for their billing. Duke Consumer Affairs provided in writing that “there are no peak rates available”
• Duke will not allow the Residential Time-of-Use Program available in our area

WE THE UNDERSIGNED CALL ON OUR ELECTED AND CIVIC LEADERS ACROSS INDIANA TO:

1. Appoint Utilities Commissioners Who Will Protect the People: Make appointments to the Indiana Utilities Commission who will prioritize the interests of Indiana Citizens over corporate monopolies.
2. Duke Must Provide Clarity to Billing and Rates By:

• Providing clarity as to why our bills continue to increase (and in most cases our usage decreases!)
• Prove to us their new meters are accurate and explain why many of us have seen bill increases after the new meter was installed
• Allow us to view our actual electrical usage at the meter (or alternative) at any given time.
• Providing peak rates for their billing
• Allowing the Residential "Time-of-Use" Program available in our area