
Improve Ehlers-Danlos syndrome care in UTC and A&E
The Issue
My name is Chloe Smy and I live with Ehlers-Danlos syndrome (EDS), an often misunderstood and misdiagnosed connective tissue disorder. This petition is born out of my personal experiences with substandard care in Urgent Treatment Centres (UTC) and Accident & Emergency (A&E) departments. For those of us with EDS, effective care is not just a preference—it's a necessity. Too often, patients like me enter emergency facilities only to face ignorance or disbelief from healthcare providers. This should not happen in any care setting, especially not in one designed to provide urgent and compassionate intervention.
In my own experiences, crucial aspects of my condition were overlooked. Vital signs which should have warranted further investigation were dismissed, leading to inadequate pain relief and delayed treatment. This is not just my story; it is a familiar narrative for many EDS patients who require urgent care. The problem is systemic, rooted in a glaring lack of awareness and education about EDS among emergency and UTC medical staff.
Ehlers-Danlos syndrome affects approximately 1 in 5,000 people globally, yet it's frequently overlooked due to its complex nature. EDS patients often suffer unnecessarily because medical personnel are not equipped with the information or skills necessary to diagnose or treat this condition promptly and accurately. This deficiency can lead to misdiagnosis, improper management of symptoms, and inadequate pain control, ultimately compromising patient safety and trust.
For effective change, we propose mandatory training programs for all UTC and A&E personnel. These programs should cover EDS symptoms, common complications, and pain management strategies. We also suggest incorporating EDS case studies in medical education to build empathy and understanding among healthcare professionals. Additionally, the implementation of EDS-specific protocols and checklists could ensure that suspected cases are handled with the urgency and attention they deserve.
By signing this petition, you support an essential call to action: to prioritize education and protocol development regarding Ehlers-Danlos syndrome in emergency care settings. Improved understanding will not only elevate patient care but also restore trust between EDS sufferers and healthcare professionals. Together, we can make a difference and bring about the necessary changes to ensure that no EDS patient feels overlooked or misunderstood when seeking urgent medical care. Please sign this petition to advocate for compassionate and informed care for Ehlers-Danlos syndrome patients in UTC and A&E departments. Your signature can make a world of difference.

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The Issue
My name is Chloe Smy and I live with Ehlers-Danlos syndrome (EDS), an often misunderstood and misdiagnosed connective tissue disorder. This petition is born out of my personal experiences with substandard care in Urgent Treatment Centres (UTC) and Accident & Emergency (A&E) departments. For those of us with EDS, effective care is not just a preference—it's a necessity. Too often, patients like me enter emergency facilities only to face ignorance or disbelief from healthcare providers. This should not happen in any care setting, especially not in one designed to provide urgent and compassionate intervention.
In my own experiences, crucial aspects of my condition were overlooked. Vital signs which should have warranted further investigation were dismissed, leading to inadequate pain relief and delayed treatment. This is not just my story; it is a familiar narrative for many EDS patients who require urgent care. The problem is systemic, rooted in a glaring lack of awareness and education about EDS among emergency and UTC medical staff.
Ehlers-Danlos syndrome affects approximately 1 in 5,000 people globally, yet it's frequently overlooked due to its complex nature. EDS patients often suffer unnecessarily because medical personnel are not equipped with the information or skills necessary to diagnose or treat this condition promptly and accurately. This deficiency can lead to misdiagnosis, improper management of symptoms, and inadequate pain control, ultimately compromising patient safety and trust.
For effective change, we propose mandatory training programs for all UTC and A&E personnel. These programs should cover EDS symptoms, common complications, and pain management strategies. We also suggest incorporating EDS case studies in medical education to build empathy and understanding among healthcare professionals. Additionally, the implementation of EDS-specific protocols and checklists could ensure that suspected cases are handled with the urgency and attention they deserve.
By signing this petition, you support an essential call to action: to prioritize education and protocol development regarding Ehlers-Danlos syndrome in emergency care settings. Improved understanding will not only elevate patient care but also restore trust between EDS sufferers and healthcare professionals. Together, we can make a difference and bring about the necessary changes to ensure that no EDS patient feels overlooked or misunderstood when seeking urgent medical care. Please sign this petition to advocate for compassionate and informed care for Ehlers-Danlos syndrome patients in UTC and A&E departments. Your signature can make a world of difference.

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Petition created on 2 August 2026