Prevent citizen harassment by Ola and Uber from cancellations and indiscriminate pricing.

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Prevent citizen harassment by Ola and Uber from cancellations and indiscriminate pricing.

This petition made change with 438 supporters!
Ajay Mittal started this petition to Shri Firhad Hakim (Minister in Charge, The Ministry of Transport of West Bengal)

Regulate app-based cabs (Uber, Ola) for pricing & cancellation violations.

In Kolkata, citizens are facing immense harassment with cancellations and indiscriminate pricing. There have been experiences where charged fares are four times the regular fares, and one has to go through multiple cancellations causing unnecessary delays.

As schools, colleges and offices are opening up again, there is greater demand for commuting. Considering the harassment passengers have experienced in recent years, the government must intervene to provide relief to citizens. 

Students, elders, women, and everyone depends on these services for commute, and even many patients use the service for emergencies. Cancellations cause delay, which causes inconvenience to people to reach on time for work or school, etc. This delay could be critical in case of emergencies.

It is imperative that the government considers the sensitivity of the issue and work with app-based operators to resolve the plight of the passengers.  

As per this article, the app-cab aggregators have reportedly agreed to limit their fare to 0.45 times of base fare and that no more than 25% of their fleet will charge surge fare at any given time. 

Governments of other states have penalized app-based cab operators for similar violations.

Please support the petition to appeal to Shri Firhad Hakim, Minister in Charge, The Ministry of Transport of West Bengal, to take immediate action. 

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This petition made change with 438 supporters!

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