If you're know of Discord's 2FA system, you're most likely aware of the fact that in it's current state it's a nightmare to deal with. It's efficient at keeping your account safe, yes, but one wrong move and you can lose access to your account forever.

2FA, or Two Factor Authentification, is a system where to gain access to a website, you must provide an extra layer of authentification seperate from your user name and password—typically in the form of a code issued by a third party app. It is usualy praised for doing it's job in a very efficient and secure manner, and for most platforms, people never really run into that many issues with the system.

On Discord, however, you can find an array of people who have lost access to their accounts with 2FA on them, and due simply to that, lose their accounts forever. Discord issues out backup codes for every user who has lost their account, but typically if they have lost access to their account, they have lost access to those codes as well.

Often for most services that use 2FA, there is some kind of support that is given to users that have lost their account due to 2FA, usually a one-time emergency bypass code that is sent to their emails. But Discord support is different, due to their policies on security and saftey, they will not help you gain access to an account with 2FA on it once you've been logged out. This means that if you slip up, and either delete your authenticator app or lose access to your backup codes, you've lost your account forever.

This makes it so enabling 2FA on a Discord account is now a gamble, between keeping your account safe from intruders and losing access to it forever. But it shouldn't be this way.

Enabling 2FA, something that makes your account more secure, shouldn't be something that inadvertently can make you lose your account entirely. Something should be done about it, whether that be Discord support getting their act together and actually supporting their users, or Discord just completely reworking 2FA altogether. Something needs to be done.

People have been complaining about this for years, and I say it's about time something is actually done about it. Even the smallest little change could grant hundreds, if not thousands of users access to their accounts once more, and I am tired of living in a world where an old account is just one seemingly small, yet massive hurdle away.

Discord support, too, has continuously failed it's users time and time again when it comes to this issue. Even in cases of hacker's enabling 2FA on stolen accounts, they still will do nothing due to "privacy and security reasons." It's ridiculous, but if there was some extra clearence given to their users, either a way of being able to prove your identity and bypass 2FA, or a verification message sent to the account to prove it is inactive, then this wouldn't be an issue.

Something should be done. This problem has a solution, and I'm tired of discord pretending it doesn't. All I ask is that some action is taken, no matter how small. So many have suffered from this, and I know that if it was solved, so many would be over joyed to have their accounts back.

So, Discord, please. Do Something. You can't keep pretending like this isn't an issue, when it clearly is. So many have suffered from this, and it is so insulting to see us all brushed under the rug and be made to feel like our issues don't matter. So give us a second option, and hear us when we say that we just want our accounts back, nothing else.